How to change your ShippyPro plan

Need more shipments, or want to change your billing duration? Let's see how to change your plan and when each change takes effect.

You can view current prices in Plans without making a purchase. The shipment ranges available in the app are 2,000, 4,000 and 6,000 shipments per month. For a range above 6,000, the Plans page directs you to Sales.

Summary:

1. Upgrade your shipment range now
2. Choose the range for your next renewal
3. Switch to annual or biennial billing
4. Choose a lower range or switch to monthly billing

1. Upgrade your shipment range now

If your plan is still active and you have shipments available, you can upgrade to a higher range immediately.

1. Open Plans in your account.
2. Click Manage your plan.
3. Select a higher shipment range.
4. Click Review and Pay.
5. Authorize the payment.

You pay only the difference between your current plan and the higher range. If you keep the same billing duration, your current expiry date stays unchanged.

If you buy a higher-range plan only after your previous plan has expired or run out of shipments, you pay the full price and a new billing cycle starts on that day.

2. Choose the range for your next renewal

Want the higher range to apply at renewal rather than immediately?

1. Open Plans.
2. Select the range in the Shipment range for next renewal dropdown.

This changes your renewal preference, not your active plan. The selected range applies at your next renewal, at the full price of the new plan—not just the difference.

3. Switch to annual or biennial billing

You can switch from monthly to annual billing, or from annual to biennial billing, from Plans > Manage your plan.

1. Open Plans.
2. Click Manage your plan.
3. Select annual or biennial billing.
4. Click Review and Pay.
5. Authorize the payment.

The amount already paid for your current plan is deducted, so you pay only the difference. However, the expiry date will remain the same as the original one.

• Annual billing has a 20% discount compared with monthly billing.
• Biennial billing has a 30% discount compared with monthly billing.

These discounts apply automatically when you select the billing duration. An annual plan is paid in one payment, not in monthly instalments.  If you pay with Klarna or PayPal, you may be able to split the payment into instalments, depending on what your account allows. Instalment options are managed by Klarna or PayPal, not by ShippyPro.

4. Choose a lower range or switch to monthly billing

If you pay through Shopify

Only merchants paying through Shopify can downgrade during an active plan. You can choose a lower shipment range and/or a shorter billing duration directly from Plans.

Before you confirm, read how plan downgrades work with Shopify payments. The timing and charge depend on the shipments you have already used.

If you don't pay through Shopify

To choose a lower shipment range, or switch from annual or biennial billing to monthly billing:

1. Open Plans.
2. Click Cancel my subscription to disable auto-renewal.
3. Wait until your current plan expires.
4. Manually purchase a new plan with the lower range or monthly billing.

Disabling auto-renewal does not end your current plan immediately. You can keep using it until it expires.