Connection Steps
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      1. ShippyPro Help Center
      2. Integrations: Marketplaces
      3. Connection Steps

      How to connect TEMU to ShippyPro

      Connect TEMU to ShippyPro and import your orders automatically. Manage your TEMU marketplace efficiently. ✨

      Temu is a global e-commerce marketplace that primarily operates in the European market.

      Currently, only the EU (Europe) market is supported, while the US and Global markets are under development.

       

      Summary:

      1. Connection steps

      Let's connect this Marketplace to instantly import your orders so that you can start shipping more effectively.

      1. Visit the Marketplaces section and click on TEMU.
      2. Once the connection popup has opened, you need to get your Access Token from TEMU Seller Center.
      3. To obtain your Access Token: image.png
        • Select ShippyPro from the list of available apps
        • Review the permissions that will be granted to ShippyPro for your store
        image.png
        • Click Submit at the bottom of the page
        • Copy the Access Token that appears on the success screen
        image.png
      4. Return to ShippyPro and paste the Access Token in the connection modal.
      5. Click Connect to finalize the connection.
      6. If you want, you can also enter a Custom Label to recognize the connection among all the others.

      2. Additional options

      Available Features:

      • Automatic update order
      • Filter per order's status (All, Pending, Awaiting shipment, Received)
      • Product images import
      • Products SKU import
      • Email Address import
      • Mobile Phone import (supports backup mobile)
      • Item Descriptions import
      • Currency: EUR (default)

      Unavailable Features:

      • Live rates at CheckOut
      • Drop off at CheckOut
      • Import products weight/dimensions
      • Bi-directional Track and Trace (tracking upload only)
      • Priority syncing
      • Pending orders acceptation

      Import Order Status

      Available status options:

        • 0: All - imports all orders
        • 1: Pending - imports pending orders
        • 2: Awaiting shipment - imports awaiting shipment orders (DEFAULT)
        • 5: Received - imports received orders

      3. Troubleshooting & Errors

      In case you are facing some issues, please contact our support team.

      4. FAQs

      1. When and where will my orders be imported? [Will product images be imported? Are orders imported in batches?]
      Orders are imported automatically from your Temu seller account. Product images and descriptions are imported along with order data. Orders are imported in batches of up to 100 orders per page, for a total of 1000 orders.

      2. Can I connect my TEMU account to more than one ShippyPro profile?
      Yes, you can use the same Temu access token on multiple ShippyPro profiles if needed.

      3. Can I import the products weight on ShippyPro?
      No, Temu does not provide product weight and dimensions through their API, so this information cannot be imported automatically.

      4. Will Temu be updated with the Status Shipped and Tracking information?
      Yes, when you ship an order through ShippyPro, the tracking number and carrier information are automatically sent to Temu and the order status is updated to "Shipped".