New Experience: How to edit Parcel Dimensions and Weight

Here's how to edit parcel dimensions and weight while shipping your orders

Either when you ship your orders singularly, in bulk or when you create a manual shipment, you can edit your parcel dimensions and/or weight. Basically, every time you try shipping your orders from Ready to Ship tab. 📦




  1. Configuration process

  2. Troubleshooting & Errors

1. Configuration process

You can modify weight and dimensions under the Parcels section of the shipment creation:



From the dropdown menu, you'll find predefined dimensions and weights that can easily be customized from Admin > My Addresses and Parcels.


This could be useful, for example, if your products have standard dimensions. Click here to learn how to add customized parcels.


  • In order to add a parcel, click on ➕Add Parcel on the top left

  • The Duplicate button allows you to create an identical parcel with same dimensions and weight


  • In order to delete a parcel, select it and click on Delete Parcel


Click on Generate Label to proceed shipping your order.


2. Troubleshooting & Errors


How can I add multiple parcels to my Shipments?

While creating your shipment, go to Parcels and click on + Add Parcel to add your new parcel dimensions.

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You can also do this once the shipment has been created, click on the three dots icon on its right and then on Edit and Ship again, you'll be able to display all order's data.


As seen before, click on + Add Parcel and add your new parcel dimensions.


You can also decide whether to choose from your registered packages or include a new customized one in Centimeters or Inch / Kg, g, oz, lbs.

Changes will be automatically saved!


The minimum value allowed is 0,01 for each field, differently the system won't be able to recognize them and will give you an error.



How can I assign a predefined parcel to my shipments?

As you may already know, ShippyPro only imports order weights from Prestashop, therefore it will automatically applied a standard parcel for all your shipments.

Would you like to automatically assign a parcel to all your shipments according to order's weight? Keep reading to discover how! 🔎

To proceed you can use our My Parcels functionality by following the instructions you can find here.

This way, you'll be able to setup a list of marketplace's SKUs on ShippyPro, so with each new order the weight and measurements entered on ShippyPro for each SKU will be associated to a predefined parcel.​