How to connect GLS France to ShippyPro


GLS France has planned the deprecation of this web service from 1st September 2024. To continue shipping, you can connect GLS by selecting:

Integration type > Ship IT API > Ship It backend WBM-FR01


Connect GLS France to your ShippyPro account will only take you a few minutes! 🙌




  1. Before you start
  2. Connection steps
  3. Errors & Troubleshooting


1. Before you start


You can connect GLS France by requesting to your GLS Sales Person the activation of your WebAPI credentials, as well as assigning you a Counter.

Please note that GLS France doesn't support international shipments.

You can connect GLS to manage those shipments.


2. Connection steps

Add your API Credentials

Once received email confirmation, you'll be able to connect GLS from Carriers > and then add your Carrier's Rates.

Click on GLS France Logo to connect the Carrier. Here's the pop up that will show up with the fields to fulfill:


Add there your Depot, Customer Number (CN format: 25000XXXXX), Contact ID, Counter and select the Service you're going to employ.

To avoid issues in case of multiple GLS France connections, please remind to add an higher Counter value in order not to overlay each Counter value.

Eg. GLS France connection 1: 200000

GLS France connection 2: 300000


You'll also see Label Type option, it gives you the possibility you to choose the correct label format for your printer.


You can choose between:


Horizontal A4 PDF with packing slip

Horizontal A4 PDF

If you want, you can also enter a Custom Label to recognize the connection among all the others.

3. Errors & Troubleshooting

Go to this link to check common errors and resolutions:

How to fix GLS France Errors