Upgrading and renewing your Plan is a matter of a few minutes!
Let's see how you can choose and manage the subscription that best suits your needs! 🔍
1. How do I choose the perfect Plan for me?
The perfect Plan... exists! You can now choose between two main Plans that offer specific features or ask for a custom Plan!
Take a look at them clicking on Admin > Plans.
Fast Growing 🚀
Fast Growing is the perfect Plan for companies that are growing fast and are looking for a software that simplifies their shipping process.
With this Plan, you'll get access to our main features to automate shipping and tracking of your orders.
Professional Plan is recommended for established companies that sell in several marketplaces and need to automate every phase of order management process.
It enriches our main features with Easy Return, our Return management software, Intelligent Advertising for your Tracking Page and the possibility to set Automated Carrier Rules.
And don’t forget the extra features such as Auto Merge, automatic printing of return labels, the addition of more than one Webhook and the unlimited connection of your Carriers.
Enterprise Plan is for large companies that need customized features and advanced support.
Reach us at [email protected] and talk to our Sales Team in case of doubts and more info on this Plan type.
2. What Plan I start with?
By registering a ShippyPro account you'll automatically get access to one month Free Trial to our Fast Growing plan - the first 30 orders are totally free! ✨
📌No credit card is required at the moment of the subscription.
Upgrade your Plan 💡
Once finished your Free Trial, by clicking on Choose this Plan from Admin > Plans, you'll enter the setup page. Select here whether you'd like to subscribe to a biennial, annual or monthly Plan, as well as the average number of orders you ship. ✏️
From the section on the right you are also able to calculate the number of your shipments per year according to the monthly amount included:
E.g. Number of monthly shipments 4'000 = 48'000 annually
In order to do it, just drag the slider to the amount needed, it can't be easier than that!
📌 If you subscribe to one of our annual Plans you'll get a 12% Discount!
Need a hand with the setup? 🙌
From the menu right below you can also select some Additional Options to fasten even more your setup process, so that you won't have to do it yourself!
Stores & Carriers Connection
Carriers pricelist Setup
Or, why not? All of the three!
Our Support Team will take care to assist you and let you start shipping with ShippyPro in a flash. 🚀
On the left, you can see your Billing Information, after fulfilling it click on Next.
On the last step you'll have a recap of all the information regarding your Plan subscription, as well as the selection of the payment method you'd like to employ.
3. How can I pay my subscription?
You can pay your monthly and annual Plan by Credit Card. 💳
4. Can I keep records of my payments?
Yes, of course! From Admin > Payments section, you'll have access to a recap of all your payments and past Plans.
You'll also find here your Invoices under Documentation column. 📁
5. How many shipments left?
You can easily discover how many shipments are left in your subscription on the top right corner on Admin > Plan page:
As well as from To Ship page through the counter on the upper right of the page:
So that you'll always keep track of everything in one single page!
📌 So what is actually counted as a proper shipment?
In short, only Shipments generated clicking on Create Shipment are counted, and therefore only the ones correctly generated. Those which faced Error won't be included.
📌 Are you paying through Shopify?
Remember to login to your Shopify with your Admin Account when you'd like to pay through Shopify.
6. How will I know when my Plan is expiring?
No worries! ShippyPro will advise you when your Plan is going to expire, either in case you're running out of shipments or if there're just a few days left.
Time Expiration 📅
If you're on a Monthly plan: you will be notified if you have less than 4 days left and more than 30 orders left in the plan (payment method is CC).
If you're on an Annual plan: you will be notified if you have less than 16 days left and more than 150 orders left in the plan (payment method is CC).
Order Expiration 📦
If you're on a Monthly plan: you will be notified if you have less than 30 orders left.
If you're on an Annual plan: you will be notified if you have less than 150 orders left.
This way you can always keep an eye on your current Plan status! 🔎
4. I've seen that there's no pricing for Enterprise plan. How much does it cost?
The price for Enterprise Plan varies upon the number of orders you ship monthly and the customizations you ask for.
You can contact us to to explain your needs and get a first feedback by clicking on Talk to us from Admin > Plans.