Upgrading and renewing you plan takes only a few minutes!
Let's see how you can choose and manage the subscription that best suits your needs! 🔍
1. How do I choose the perfect plan for me?
The perfect plan... exists! You can now choose between two main plans that offer specific features or ask for a custom plan!
Take a look at them clicking on Admin > Plans.
Fast Growing 🚀
Fast Growing is the perfect plan for companies that are growing fast and are looking for a software that simplifies their shipping process.
With this plan, you'll get access to our main features to automate the shipping and tracking of your orders.
Professional plan is recommended for established companies that sell in several marketplaces and need to automate every phase of order management process.
It enriches our main features with Easy Return, our Return management software, Intelligent Advertising for your Tracking Page and the possibility to set Automated Carrier Rules.
Enterprise plan is for large companies that need customized features and advance support.
Book a call and talk to our Customer Care Team to know more about this plan.
2. I found my plan, and now?
After you've found your perfect plan, you can subscribe to it by clicking on Choose this Plan.
From the new window, enter the average number of orders you ship monthly. To do it, just drag the little circle.
Choose then if you'd like a monthly subscription or an annual subscription. ✏️
💡Note: If you subscribe annually to every plan, you'll get a 12% Discount!
Here you have a brief recap of your subscription.
On the left, you see the total amount you should pay monthly. On the right, instead, you can see how much you're going to save thanks to an annual subscription.
You'll then have a recap of the number of orders available monthly or annually.
3. How can I pay my subscription?
You can pay both your monthly and annual plan with Credit Card or with PayPal.
4. Can I keep records of my payments?
Yes of course! From the section Admin > Payments, you'll see a recap of all your payments and past plans.
You'll find your Invoices under the column Documentation.
5. How many orders left?
You'll easily see how many orders are left in your subscription on the top right corner of Admin > Plans. So you'll have everything under control!
1. What if I run out of orders?
If you run out of orders, a warning note will appear as soon as you log in with a direct link to Admin > Plans. You won't get access to our main features unless you renew your subscription but... Don't panic!
Renewing your plan takes only a few minutes. You'll then be able to ship your orders in less than 2 minutes!
2. If I subscribe to an annual plan with 500 shipments per month but I exceed my orders the first month. What should I do?
If you exceed your monthly orders, keep shipping and relax! If you subscribed to an annual plan, you only have to make reference to the annual total amount of orders.
You'll easily see how many orders are left in your subscription on the top right corner of Admin > Plans.
If you run out of orders before your annual plan expires, you'll only need to renew your plan.
3. I subscribed to a Fast Growing annual plan but I'd like to upgrade my plan to Professional. What can I do?
Easy peasy. From Admin > Plans you can upgrade your plan to Professional. You'll only have to pay the difference between the two plans.
Of course, you won't lose the orders you already paid for. However, you can always upgrade your plan for more orders.
4. I've seen that there's no pricing for Enterprise plan. How much does it cost?
The price for Enterprise Plan varies upon the number of orders you ship monthly and the customizations you ask for.
You can contact us to to explain your needs and get a first feedback by clicking on Talk to us from Admin > Plans.
5. I subscribed to a Professional annual plan but I'd like to go back to Fast Growing.
I'm sorry. It's not possible to go back to the previous plan during an annual or monthly plan. You'll have to wait until the next plan renewal.