How to fix GLS France errors

Here some tips and tricks to solve GLS France errors

If you're facing some Errors during GLS France label creation, don't worry!

Take a look at the following lines for some useful tips on how to solve them.

To quickly correct your GLS France orders/shipments and resolve errors, follow these steps:

Go to the Orders section > Errors in the ShippyPro platform. Here, you will find a list of orders that have encountered errors and require your attention.
Identify the type of error in the Error Type column and review the Error Message for specific details.
Click on the "How to Fix?" button next to the error message to view a suggested solution.
Correct the error by clicking on the wrench icon to open the Order form, and then modify any incorrect or missing fields.

For further details, you can refer to the following article: Orders Errors and How to Fix Them

What should I do if I see error codes E004 , T400 ?
These errors indicate a problem with the server. To resolve it, you need to contact GLS France for support.

How do I fix error code E002, T330 ?
This error suggests that the zip code is incorrect. You should notify the carrier of the zip code so they can verify it.

What does error code E006, T330 mean?
This error means that the shipment is an export (outside France), which is not possible with the Unibox solution.

How do I fix Error E006 ?

Since GLS France does not support foreign shipments, you need to set up two separate connections:

GLS FRANCE for domestic shipments
GLS for Europe

What does error code E002, T1229 indicate?
This error happens when the recipient’s email address hasn’t been included in the shipment. To fix it, click on the pencil icon, add the email address, and confirm.

How can I resolve error code E002, T8700?
For this error, check the Depot field by going to:
Carriers > GLS France > Edit.
If the field is incorrect, update it accordingly.