How to fix GLS France errors

Here some tips and tricks to solve GLS France errors

If you're facing some Errors during GLS France label creation, don't worry!

Take a look at the following lines for some useful tips on how to solve them.

To quickly correct your GLS France orders/shipments and resolve errors, follow these steps:

Switch to the new interface:
Go to the Orders section > Errors in the ShippyPro platform. Here, you will find a list of orders that have encountered errors and require your attention.
Identify the type of error in the Error Type column and review the Error Message for specific details.
Click on the "How to Fix?" button next to the error message to view a suggested solution.
Correct the error by clicking on the wrench icon to open the Order form, and then modify any incorrect or missing fields.

For further details, you can refer to the following article: Orders Errors and How to Fix Them

Problem with the server, contact GLS France for support.

This error suggests that the zip code is incorrect. Notify the carrier of the zip code for further verification.

This error means that this is an export shipment (outside France), which is not possible with the Unibox solution.

If this error occurs it's because GLS France connection doesn't support foreign shipments.

You should indeed create two connections:

GLS FRANCE for Domestic

GLS for Europe

In this case recipient email address hasn't been included to the shipment, add it by clicking on the blue pencil icon and confirm.

You should check Depot field from Carriers > GLS France > Edit as it's not correct.