How the New Experience works

Discover how to improve your shipping efficiency

 

 

The New Experience is the fastest, most efficient, and advanced ShippyPro interface.

With the newest application, you can perform key actions from the main sections inside Label Creator—such as shipping and managing orders—more quickly and efficiently!

🚀 Key Benefits of the New Experience:

• Faster & More Intuitive – A modern, optimized interface with quicker response times
• More Customization – Tailor your dashboard, order tables, and workflows to your needs
• Fewer Errors & Manual Steps – Smart automation helps prevent mistakes before they happen
• Advanced Filtering & Bulk Actions – Quickly find, sort, and process orders at scale
• Centralized Document Management – All your shipping-related documents in one place

As we're constantly improving and updating the new application, we invite you to stay tuned to be updated on every new release and improvement. Don't forget you can still switch back and forth between the older interface and the new one at any moment and every action you take in the New Experience will automatically be reflected in the previous interface.

 

 

Let's see together how it works!

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Summary:

• What's new
• Before shipping your orders
• After shipping your orders

• New Document Management System

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1. What's new

We enriched our newest interface with advanced features designed to streamline your workflow and enhance efficiency.

Here are some of the key improvements:

• Right-click to access order actions: Speed up your processes like never before by accessing key shipment options in just one click.
• 🗂️ Quick filters: More specific and accurate filters help you locate the orders you need faster than ever.
• ⏳ Quick actions: Select one or more orders to quickly access the actions you need to complete the shipping process.
• ℹ️ Customized layout: Personalize the platform to better align with your shipping process.
• More filtering options: Apply advanced filters to sort orders by country, fulfillment status, high-value shipments, and more.
• Save custom views: Create dedicated tabs for different order types, such as extra-EU shipments requiring documentation or shipped orders grouped by carrier.
• Table customization: Adjust column width, order, visibility, and row density to match your workflow.
• Sorting by any field: Orders can now be sorted in ascending or descending order, which also applies to generated documents like picking lists.

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2. Before shipping your orders

With the new Ready to Ship tab, we improved the entire shipping experience by keeping standard actions—like shipping, editing, and deleting orders—while enhancing them for greater efficiency. Read below to discover what you can do before creating your labels:

💻 Import your orders

In the To Ship section, all your orders are automatically imported into your account. Simply connect your Marketplace and order details from all Marketplaces will appear in a single overview inside the Ready to Ship tab.

📝 Check order info in detail

We introduced the Order Details page accessible from anywhere simply by clicking the order id, allowing you to track the full history of each order. 

From this page, you can also perform actions such as:

• Print
• Archive
• Copy order link
• Update the Marketplace
• Send an email with shipping labels (in ZIP format)
• Delete your order

⚡️ Filter, add notes & create shipping documents

You can filter your orders by Marketplace, date, price, archived, and deleted. Advanced filters are available by clicking the Filters button in the upper-right corner, allowing you to filter by any field, easily identify specific categories of orders and create your custom views.

You can also:

• Generate and manage all shipping documents, such as picking lists, order lists (XLS), packing slips, and invoices.
• Add notes to orders by right-clicking on them and selecting Add/edit notes. These notes will appear in the order details.

📦 Ship your orders

You can proceed to ship an order by clicking on the Ship button that appears after selecting an order or via quick actions directly from the order row.

You can also ship multiple orders at the same time by selecting them and clicking on Ship X Orders at the top of the page.

On the Review step of the shipping process, you can:

• Verify all order details.
• Pick the preferred carrier for your shipment.
• Simply click Create Label to proceed.

💡 Enhance the shipping experience for multiple orders by selecting only your preferred couriers. This allows you to view rates that are relevant to your selections.

• Can I skip this step? Yes, you can click “Skip this step” and proceed as usual.
• Can I select multiple carriers? Yes, you can select multiple carriers, with the cheapest rate being chosen by default.
• Does this overwrite Shipping Rules? No. If a rule excludes a carrier, no rates will appear for that carrier. However, you can adjust selections before shipping if needed.
• Does this affect single orders? No, the flow for single orders remains unchanged.

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3. After shipping your orders

Once your orders are shipped, the Shipped section offers extra features to streamline your workflow, including:

🔦 Filter your orders

Use quick filters or click on the Filters button to find specific shipments based on criteria such as:

• Date
• Price
• Payment method
• Country
• Store
• Status
• Product
• Paperless documents
• Return types
• To be printed
• Not transmitted to the carrier
• Not updated on the Store
• Notes
• In a picking list
• Has manifest

You can also create your custom view to always keep important orders easy to find.

🖨 Print orders in bulk

Select all your shipments and use the quick action Print X Orders to generate all your labels instantly.

🔁 Update your Marketplace

Send your shipment data to your store by clicking the Update button over the Marketplace icon.

📫 Send labels or tracking emails

Decide whether to manually share labels or update your customers with tracking emails.

🗂 Archive or add/edit notes

Right-click on orders to add/edit notes or archive them.

🆚 Old interface (legacy) VS New interface - Orders

 

Feature	Legacy	New  interface	Why It’s Better
Speed	Slower	Optimized, faster loading	Reduces delays and speeds up fulfillment
Side Menu	Static	Dynamic	Easier navigation
Order Filters	Limited	Advanced filters with more flexibility	Faster order identification
Custom Views	Not available. Only tabs per Marketplace	See all orders to ship in one tab and create your own custom tabs	Adapts to different workflows. Allows to process all orders at once
Table Customization	Fixed layout	Column resizing, sorting, row density	Personalized for efficiency
Marketplaces Tab	Separate for each marketplace	Unified marketplace tab	Less repetition, faster processing
Sorting Orders	Limited sorting	Sort by any column	More control over order prioritization
Picking Lists	After label creation only	Before and after label creation	Supports different workflows
Order Checks	Basic	Carrier-specific validation	Reduces errors before label creation
One-Step Shipment	Two-step process	Single-step modal	Faster label creation
Shopify Tags	Not visible	Visible & filterable	Improves Shopify order management
Add Carrier Option	Not available	Add carrier option when shipping	Speed and control on the shipping service
Error Type Display	Not available	Clear error categorization	Easier troubleshooting
Edit & Ship Again	Not available	Edit labels in one step	Saves time, reduces errors
Swap of addresses for returns	Manual and order by order	Automated for all orders	Scalability and lower error risk

 

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4. New Document Management System

In the new interface, all shipping-related documents (Picking Lists, Manifests, and ETDs) are now stored in a single, centralized hub for easier access and management, My documents.

🆕 What’s new?

• All documents in one place – No need to switch between different sections.
• Improved tracking & organization – Each document is listed separately for a clear record of actions.
• Advanced search & filtering – Quickly locate the documents you need.

📜 Manifests

The Manifests tab displays all created manifests with a preview of key details:

• Date and time of creation
• Carrier
• Order count
• Parcel count

📝 Picking Lists

The Picking List tab allows you to review all generated picking lists, including:

• Date and time of creation
• Carriers
• Number of orders
• Picking list type (Created from Ready to Ship or Shipped sections)

📑 Custom Documents

The Custom Documents tab provides an overview of all ETDs (Electronic Trade Documents), including:

• Date and time of creation
• Carriers
• Order source (Marketplace)
• Customer name
• Document type (invoice, etc.)
• Whether the ETD has been used in the paperless process

 

🆚 Old interface (legacy) VS New interface - My Documents

 

Feature	Legacy	New interface	Why It’s Better
Document Organization	Scattered across different sections	Centralized in one hub	Easier document retrieval & management
Manifests Overview	Limited details	Displays key info (date, carrier, order & parcel count)	Faster document tracking
Picking Lists Overview	Basic listing	Includes type, carriers, order count	Faster document tracking
Custom Documents (ETD)	No centralized view	Organized with detailed filters	Better compliance & tracking
Search & Filtering	Limited options	Advanced filters & search	Quickly find the right document

 

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We're continuously working to enhance the platform based on valuable feedback from users like you. Feel free to share your thoughts at product-team@shippypro.com.

Stay tuned for more exciting updates!