Either when you ship your orders singularly, in bulk or when you create a manual shipment, you can edit your parcel dimensions and/or weight. Basically, every time you try shipping your orders from To Ship page. 📦

You'll find predefined dimensions and weights that can easily be customized from Admin > My Addresses and Parcels

This could be useful, for example, if your products have standard dimensions.

📌 Click here to learn how to add customized parcels.

  • If your parcel has different customized dimensions and/or weights, click on the ➕ sign on the top left to edit them. 

  • Select then the number of parcels with the same dimensions and/or weights that your shipment contain and then click on Click here to add a parcel:

📌 Please note that the fields Goods Descriptions and Items Value are mandatory fields. 

📌 The minimum value allowed is 0,01 kg for each field, differently the system won't be able to recognize them and will give you error.

You can decide then whether to add Insurance, Cash on Delivery and Incoterm.

Click on Next Step to proceed shipping your order.

Done! 🎉


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