With ShippyPro, you can manage Cash on Delivery Shipments of Carriers directly from one Dashboard!

Have a better organized Cash on Delivery Management: view how much you already collected and how much you still have to receive from each Carrier.

Let's see how it works! 🔍

  1. Understanding the Dashboard

  2. Filter your Shipments

  3. Add a note

  4. Mark your COD as collected

  5. Download an Excel Report

🔑 Upgrade your plan to Fast Growing to start managing your Cash on Delivery!

1. Understanding the Dashboard

In order to manage your Cash on Delivery Shipments, click on Label Creator > Cash on Delivery.
Here you have a general overview of how much you have collected and how much you still haven't. 

On the right side, you'll see the same recap filtered by the Carriers you have connected: 

2. Filter your Shipments

You can filter your shipments by Status, Carrier, Marketplace or simply see the collected and the not collected ones.

Note: Please remember to deselect the relative icons if you'd like to exclude it.
Es: If you click on ✖️, you'll deselect it. In fact, you'll only see collected Cash on Delivery.

Click here if you'd like to filter your COD shipments by specific status of Carriers:


 3. Add a note 

You can add a note to your COD shipment from the blue Notepad icon you find on the right.

The note will appear under Status as soon as you refresh the page.

4. Mark your COD as collected

Scrolling down, you'll see a detailed recap of all the shipments you filtered.

From this section, you can mark your COD shipments as collected in two different ways:

  1. Marking each shipment singularly by clicking on the apposite tick on the right side.


2. Marking multiple shipments by ticking them and then clicking on Mark all as collected:

5. Download an Excel Report

In order to download an Excel Report of your Cash on Delivery, click on the relative icon.

The Excel file will also include the notes you can add for each shipment.

💡Note: Download Excel doesn't follow any filter, so all the orders will be included.


  • Why can't I see my Cash on Delivery orders yet? 

If you just created the label and the tracking code appeared on the carrier's website without seeing it in ShippyPro, don't worry! The order will be shown in this section when you'll have handed it over to the carrier.

Done! 🎉

⚡️ Take a Tour!

Want to see how Cash on Delivery section really works? Click here to take a quick tour of this page. 

🔑 Remember that you need to upgrade your plan to Fast Growing to be able to take the guided tour. It will only take you a few minutes!

🔍 What's Next?

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