Why do I see the wrong image for my items?

Are you displaying the wrong image for your products inside ShippyPro?

The reason can be really simple.


In case you have different products, you'd need that each product has a different SKU: otherwise in case of repeated SKUs and different image, only the first image will be displayed for each one.

To sum up, just remind to follow this super understandable rule:


How can I add a new image for my item? 💡

In order to update the image you will need to associate a new SKU for the item with the updated image.

📌 If you modify an SKU after creating a shipment, the existing image will not be changed. Only future orders, with the new SKU, will show the updated image related to that SKU.