Have you correctly connected Colissimo but you're facing some issue during label creation? 🔍

Here's how you can fix them case by case:

📌 Return: Le téléphone de l'expéditeur est incorrect

Sender phone number field is not correctly filled, verify it by clicking on Fix Order.

📌 L'association ville et code postal est incorrecte. Veuillez modifier vos informations de destination.

City and ZIP code field are not correctly filled, verify it by clicking on Fix Order.

📌 Le nom du destinataire n'a pas été transmis

Try to:

  • Enter the name of the individual in the "Company" field.
  • Switch information from Address 1 to Address 2 field.

📌 Le poids total des articles est supérieur au poids du colis Colissimo errors.

In this case you need to check the CN22 as well as Parcel Weight.

List constantly updated

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