How Checkout works

Let your customers choose the Shipping Method they prefer may improve their shopping experience and encourage them to purchase again from your Sales Channels. ShippyPro Checkout is the perfect tool to increase your ecommerce conversions! Showing our drop–off point map offers your customers much more flexibility. 

Summary:

1. Before you start

2. Benefits of using Checkout

3. Pricing

4. Supported Marketplaces and Carriers

5. Setup

6. FAQ

1. Before your start

Checkout is a suite of APIs that allows your customers to choose a collection point themselves by selecting it directly at the checkout in your shop.  

2. Benefits of using Checkout

Integrating drop–off points (PUDO and lockers) into the checkout process via module or API will help you:

• Reduce storage costs: With nearly a 100% first delivery attempt, you erase extra costs applied by Carriers for on–hold shipments.

• Save on integration costs: The IT Team won't need to integrate the pickup service APIs for each Carrier separately.

• Increase the conversion rate: Offering 24/7 availability, proximity to the workplace, and storage time up to 5+ days. All these benefits reduce shopping cart abandonment rates.

If applied to the return process, it means more convenient return labels and, once again, increased flexibility for your customers.

3. Pricing

All plans (Professional and Enterprise) include 500 checkout sessions per month for free, reset on the first day of each month. A checkout session is counted each time an API call is executed to update the pickup points information at checkout.

For example:

• when a customer enters their address and the map loads with nearby pickup points, that counts as one session;

• if the customer then changes the address or moves the pin on the map and the pickup points are updated, that counts as an additional session.

After 500 sessions, the following cost structure applies:

4. Supported Marketplaces and Carriers

Carriers supported

You can find the whole list of Carriers here by clicking on 'Drop Off Points' feature.

Here is the list of all the supported carriers and their relative drop–off points:

• BRT API: FermoPoint

• Colis Privé: Point Relais

• Colissimo: Point Retrait

• Correos: Citypaq

• Correos Express

• Chronopost: Points Relais Pickup

• Chronopost Portugal: DPD PT Pickup

• DHL EXPRESS: DHL Service Point

• DHL Parcel: DHL Service Point

• FedEx: Ship Centrer

• InPost: Locker Inpost 24

• Lietuvos Pastas v2 

• Mondial Relay: Point Relais

• MRW: Point Corner / Point Office

• Nexive: Nexive inZona

• Poste Italiane: Rete Punto Poste

• Relais Colis: Point Relais Colis

• San Marino Mail: Drop Off Points

• Seur: Pickup Points

• TNT Italy: TNT Point

• UPS: Access Point

Marketplaces supported

 All marketplaces and custom websites are compatible, but you’ll need a bespoke module developed by your IT team. 

Shopify

 If you use Shopify, you’ll need to download the Atlas app to manage the PUDO map at checkout. 

To integrate PUDO points into your Shopify Checkout, refer to our dedicated guide on Atlas Pickup Points: How to use Atlas Pickup Points with ShippyPro

5. Setup

6. FAQ

• How can I activate Checkout?
  The Checkout section is already active in your profile
  
  

• Can I display the rates entered on ShippyPro in my checkout?
  Yes, you can display Live Rates (real-time rates) at checkout by using the GetRates API call, which returns the rates from your carriers. Afterwards, you will need to develop a custom module that allows you to apply surcharges or adjust these rates to match the ones actually applied to your end customers.
  
  
  
• I cannot see the PUDO points for any carrier
  Check the carrier credentials in the Carriers page. If you have multiple carriers deselect one carrier at a time from Checkout >Settings page to see which one has the wrong credentials
  
  

• We can’t find zip from coordinates
  The error indicates that an imprecise entry has been made in the search bar. Please ensure that you input a specific address along with the correct postal code to facilitate the search for drop-off points.