ShippyPro allows you to create also Return Labels for your shipments and send them to your customers by email.
💡 ShippyPro has recently developed an advanced Returns Management Software to easily manage all your returns directly from one dashboard and create a customized Return Portal. Want to know more about it? Click here:
With Easy Return
Your customers will receive their return label by email. How it is sent to them depends on how you set your return rule:
If the return request approval is automatic, ShippyPro sends the Return Label of your carriers by email with return instructions.
If the return request approval is manual, ShippyPro sends the Return Label of your carriers by email with return instructions only once the return request is approved.
💡Remember: if you proceed with manual approval of the return and creation of the return shipment/label from the Returns folder of the To Ship section, you will not find the sender and recipient addresses automatically inverted. Therefore, proceed in the same way as for the manual creation of a normal return label: click on the blue arrow ⬅️to invert sender and recipient, the result will be a shipment with the yellow arrow icon typical of returns next to the green tick above the chosen courier symbol.
Read this article to know how to set up your return rules step by step: