How to connect Geniki to ShippyPro

Summary:

1. Before you start
2. Carrier's Configuration
3. Additional features
4. Troubleshooting & Errors

1. Before you start

To set up Geniki, you need to have an active Geniki Taxydromiki account with API access. If you don't have API credentials yet, please contact your Geniki point of contact to request access.

Geniki's primary use case is B2C home delivery, both domestic (Greece) and international.

2. Carrier's configuration

Follow these steps to connect Geniki to your ShippyPro account:

1. Log in to your ShippyPro account
2. Navigate to Connections > Carriers
3. Scroll down and click on the Geniki logo
4. A connection modal will appear. Fill in the required fields:
   • Username: Enter your Geniki account username
   • Password: Enter your Geniki account password
   • Application Key: Enter your Geniki application key (provided by Geniki)
   • Service: Select your delivery service (Home Delivery, Island Delivery, D2SP Reception, or D2SP COD Reception)
   • Label Type: Select your preferred label format (PDF A4 Flyer, PDF A6 Sticker, Sticker F6, or ZPL 203 DPI)
5. Click Save to establish the connection

ShippyPro will automatically validate your credentials with a live authentication check. If successful, Geniki will appear as an active carrier in your account.

Optional Configuration:

• Test Mode: Enable this option if you want to use the sandbox environment for testing purposes

3. Additional features

Destinations

National: Greece

International: Supported, depending on destination country and available services. Please confirm the exact destination list with Geniki.

Features

• Label Type: PDF (A4, A6), ZPL
• Track & Trace: Available
• Paperless: Not Available
• PickUp/DropOff (PUDO): Not Available
• Cash On Delivery: Available (cash and cheque)
• Live Rates: Not Available
• Return Labels: Available
• Return Labels (in the box): Not Available
• Book/Schedule Pickup: Not Available
• Address Check: Not Available
• Proof Of Delivery (POD): Not Available
• Non-Delivery Options: Not Available
• Insurance: Available
• Multiparcel: Available
• Delete Shipment (Void): Available
• Closeout: Available (mandatory)
• CN22: Not Available
• CN23: Not Available
• Credentials Validation: Available

Multiparcel Shipments

Geniki supports sending multiple pieces in a single shipment. Each piece will receive its own sub-voucher with an individual tracking number, while all pieces remain linked under the same master shipment.

Closeout

Closeout is a mandatory step with Geniki. Pending jobs for the day must be closed out to finalize processing with the carrier.

Label Formats

Geniki supports the following label formats:

• PDF A4 (Flyer): Standard full-page format
• PDF A6 (Sticker): Compact sticker format
• Sticker F6: Alternative A6 thermal sticker format
• ZPL (203 DPI): Thermal label format, 10x15cm

Make sure your label printer is compatible with your selected format.

4. Troubleshooting & Errors

❓ Why is my authentication failing?

A: Double-check that you have entered all credentials correctly:

• Username
• Password
• Application Key

All fields are required. If you continue to experience issues, contact Geniki support for verification of your API access.

❓ Do I need to perform a daily closeout?

A: Yes, closeout is mandatory with Geniki. Make sure to close out your pending shipments at the end of each day to ensure proper processing.