How to connect Ferrari Group to ShippyPro

Summary:

1. Before you start
2. Carrier's Configuration
3. Additional features
4. Troubleshooting & Errors

1. Before you start

Ferrari Group specializes in the logistics of valuable and luxury goods, such as jewelry and watches.

To set up Ferrari Group, you need to have an active Ferrari Group account with API access. If you don't have API credentials yet, please contact your Ferrari Group point of contact to request access.

2. Carrier's configuration

Follow these steps to connect Ferrari Group to your ShippyPro account:

1. Log in to your ShippyPro account
2. Navigate to Connections > Carriers
3. Scroll down and click on the Ferrari Group logo
4. A connection modal will appear. Fill in the required fields:
   • Client ID: Enter your OAuth2 client ID (provided by Ferrari Group)
   • Client Secret: Enter your OAuth2 client secret (provided by Ferrari Group)
   • Service: Select VAL (Valuable) General, or International — availability depends on your contract and pickup country
   • Label type: Select ZPL 203 DPI or PDF A6
5. Click Save to establish the connection

ShippyPro will automatically validate your credentials. If successful, Ferrari Group will appear as an active carrier in your account.

Optional Configuration:

• Test Mode: Enable this option if you want to use the sandbox environment for testing purposes

3. Additional features

Destinations

National: Italy

International: Supported, with the appropriate customs invoice automatically generated

Features

• Label Type: PDF (A6), ZPL
• Track & Trace: Available
• Paperless: Available (invoices and attachments included with shipment creation)
• PickUp/DropOff (PUDO): Not Available
• Cash On Delivery: Not Available
• Live Rates: Not Available
• Return Labels: Available
• Return Labels (in the box): Not Available
• Book/Schedule Pickup: Available
• Address Check: Not Available
• Proof Of Delivery (POD): Available
• Non-Delivery Options: Not Available
• Insurance: Available
• Multiparcel: Available
• Delete Shipment (Void): Not Available
• Closeout: Not Available
• CN22: Not Available
• CN23: Not Available
• Credentials Validation: Available

Service Types

• VAL (Valuable): The primary service for valuable goods and jewelry
• General: Standard service — availability depends on your specific contract and pickup country
• International

Multiparcel Shipments

Ferrari Group supports sending multiple parcels in a single shipment. All labels for a multiparcel shipment can be retrieved together in a single combined document.

Insurance

Ferrari Group supports insurance coverage for your shipments, based on a declared insured value.

Return Labels

Ferrari Group supports return shipments, created with sender and recipient addresses automatically swapped.

Book/Schedule Pickup

You can request a pickup date and time when creating your shipment. If no pickup date is specified, it defaults to the next working day (based on Europe/Rome time zone).

Proof of Delivery (POD)

Once your shipment has been delivered, you can retrieve the Proof of Delivery document through ShippyPro.

Paperless Trade Documentation

For international shipments, Ferrari Group automatically generates the necessary customs invoice, using the default DAP incoterm unless otherwise specified.

Parcel Seals

For shipments requiring parcel seals (a security seal number printed on each package label), you can specify the seal number as a parcel-level attribute named "seals" when creating your shipment. Each parcel can carry its own individual seal number. If a parcel doesn't include a seals attribute, no seal information will be printed on that parcel's label.

Carrier Options

Ferrari Group offers additional options to customize your shipments:

Label Formats

Ferrari Group supports the following label formats:

• PDF A6: Standard PDF label format
• ZPL 203 DPI: Native thermal label format

Make sure your label printer is compatible with your selected format.

Tracking

All Ferrari Group shipments can be tracked using the order number provided after shipment creation, which also serves as your tracking code. Tracking information is available within ShippyPro.

4. Troubleshooting & Errors

Common Issues:

❓ Can I use Ferrari Group for international shipments?

A: Yes, Ferrari Group supports international shipments. A customs invoice is automatically generated using the DAP incoterm by default.

❓ Can I cancel/void a shipment after creating it?

A: No, Ferrari Group does not support shipment cancellation. Shipments are created in a confirmed state and cannot be voided or edited after creation.

❓ Why is my authentication failing?

A: Double-check that you have entered your Client ID and Client Secret correctly. Both fields are required. If you continue to experience issues, contact Ferrari Group support for verification of your API access.

❓ How do I add a seal number to my parcel?

A: Add a parcel-level attribute named "seals" with the seal number as the value. This is done at the parcel level, not as a carrier-wide option, since each parcel can have its own unique seal.

❓ How do I schedule a pickup?

A: You can specify a Pickup Date and Pickup Time as carrier options when creating your shipment. If you don't specify a pickup date, it will default to the next working day.

❓ Which service should I choose, VAL or STD?

A: VAL (Valuable) is the primary service designed for valuable goods and jewelry shipments. STD (Standard) availability depends on your specific contract and pickup country — contact Ferrari Group to confirm which services are available to you.

❓ Can I get a Proof of Delivery document?

A: Yes, once your shipment has been delivered, you can retrieve the Proof of Delivery document through ShippyPro.