How to connect DHL Parcel DE Shipping to ShippyPro
Let's see how you can connect DHL Parcel DE Shipping to ShippyPro in just a few steps.
⚠️ All users must complete the migration to this integration before 31 May 2026. This integration will replace the current DHL Parcel which will be deprecated by the carrier without any grace period possibility.
ℹ️ To use this integration for both outbound shipments and returns, two separate connectors must be connected: DHL Parcel DE Shipping and DHL Parcel DE Returns
Summary:
1. Connection steps
Follow these steps to connect DHL Parcel DE Shipping to your ShippyPro account:
- Log in to your ShippyPro account
- Navigate to Connections > Carriers
- Scroll down and click on the DHL Parcel DE Shipping logo
- A connection modal will appear. Fill in the required fields:
- Username – DHL API username (required)
- Password – DHL API password (required)
- Sender Address ID – ShippyPro sender address ID to use (required)
- Billing Number – DHL billing/account number (required)
- Service Type – Shipping service type (required, see Services table)
- Label Type – Label format - PDF A6 or ZPL A6 (required)
- Test Mode – Enable sandbox environment
- COD IBAN – Bank IBAN for Cash on Delivery payments
- COD Bank Name – Bank name for COD (shown when IBAN is set)
- COD Account Owner – Bank account owner name for COD (shown when IBAN is set)
Optional Configuration:
- Premium Service: Enable premium delivery service
- Parcel Outlet Routing (Filialrouting): Email address for parcel outlet notification
- Test Mode: Enable this option if you want to use the sandbox environment for testing purposes
Click Save to establish the connection.
ShippyPro will automatically validate your credentials. If successful, DHL Parcel DE Shipping will appear as an active carrier in your account.
2. Additional features
Destinations
National – Germany (DE)
International – Worldwide - EU (Europaket, Warenpost International) and non-EU (Paket International)
Features
- Label PDF — Available: A6 format (105x148mm). DHL label format code 910-300-400 is the standard DHL shipping label layout for A6 paper size.
- Label ZPL — Available: 100x150mm 203DPI
- Label EPL — Not Available
- Track & Trace — Available
- Paperless — Not Available
- PickUp/DropOff (PUDO) — Available: Postfiliale and Packstation delivery via DHL Location Finder API. Supported in 24 countries: AT, BE, BG, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, LT, LV, NL, PL, PT, RO, SE, SI, SK. Default search radius 20km, max 50 results. Requires pointId and post_number carrier options.
- Cash On Delivery — Available: Requires IBAN, bank name, and account owner
- Live Rates — Not Available
- Return Labels — Not Available
- Return Labels (in the box) — Not Available
- Book/Schedule Pickup — Available: Book and cancel pickups via DHL Pickup API v3. Uses separate Pickup token type. Supports pickup date, contact person (name, phone, email), and optional notes. Shipment type: PAKET.
- Cancel Pickup — Available: Supports cancellation of previously booked pickups
- Address Check — Not Available
- Proof Of Delivery (POD) — Available
- Non-Delivery Options — Not Available
- Insurance — Available: Additional insurance supported
- Multiparcel — Available: Multiple parcels per shipment
- Domestic Shipping — Available: Only from Germany
- International Shipping — Available: Only from Germany
- Delete Shipment (Void) — Available
- Closeout — Not Available
- CN22 — Not Available (handled automatically by carrier for international)
- CN23 — Available: Customs data included for international shipments
- Credentials Validation — Not Available
Carrier Options
DHL Parcel DE Shipping offers additional options to customize your shipments:
| Premium | Enable premium delivery service (can also be set in configuration) |
| Bulky Goods | Mark shipment as bulky goods (surcharge applies) |
| Named Person Only | Deliver only to the named recipient |
| Visual Check of Age | Age verification required: A16 (16+) or A18 (18+) |
| Preferred Neighbour | Preferred neighbour name/instructions for delivery |
| Parcel Outlet Routing | Email address for parcel outlet notification (FILIALDIENST). Can also be auto-populated from config/sender email. |
| Point ID | PUDO point/locker ID for delivery to Packstation or Postfiliale (from PUDO search results) |
| Post Number | Postal number required for PUDO deliveries (Packstation/Postfiliale) |
These options can be configured per shipments.