Connection
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      1. ShippyPro Help Center
      2. Carriers
      3. Connection

      How to connect Dachser to ShippyPro

      Discover here how to connect Dachser in just a few steps.

      Let's see how you can connect Dachser to ShippyPro in just a few steps.

       

      Summary

      1. Before you start

      2. Connection steps

      3. Supported services

      4. Additional options

      5. Troubleshooting & errors

       

      1. Before you start

       

      To connect the carrier, you must first ask your Dachser Sales Person for credentials such as the API Token.

       

      2. Connection steps

       

      Then you can insert the credentials on the Carriers page, by clicking on the Dachser logo.

      If you can't figure out how to do it, try to take a look at the following example:

      Screenshot 2024-10-22 alle 10.40.00 (1)

       

      3. Supported services

       

      Service

      • Targospeed > Express service.

      • Targospeed 10 > Premium express service with delivery by 10 AM the next day.

      • Targospeed 12 > Premium express service with delivery by 12 PM the next day.

      • Targospeed Plus > Extended express service with delivery beyond regular business hours.

      • Targoflex > Economy service designed for shipments that don't require express delivery.

      • Classic Line > Standard delivery service.

      Terms of service

      • Ex works

      • Free delivered

      • Ex works including delivery against invoice

      • Free border; uncleared excluding duty & tax

      • Free delivered; uncleared excluding duty & tax

      • Free delivered; cleared excluding duty & tax

      • Free delivered; cleared including duty, excluding tax

      • Free delivered; cleared including duty & tax

      • Free delivered; insured, uncleared, excluding duty & tax

      • Service goods, insured; only by arrangement with the consolidator

       

      4. Additional options

       

      Besides your credentials, you'll also see some further options, let's take a look at them!

      • Label Type gives you the possibility to choose the correct label format for your printer.

      • If you want, you can also enter a Custom Label to recognize the connection among all the others.

      WARNING: There is no Test Endpoint (Test Mode), but if the carrier has provided you with test credentials, you can use them on the production endpoint. Make sure to replace them with production credentials once the carrier has activated the production Token.

       

      5. Troubleshooting & Errors


      Internal Server Error


      The Dachser server is currently unavailable. Please try generating the labels again in a few minutes.

      Terms: are incorrect (invalid or not assigned)

      The Term of Service you selected in the carrier configuration is not valid for your shipment. Go to Carriers click edit on your Dachser connection and change Terms of service option.

      If you are connecting the carrier for the first time and receive the error "Unable to validate credentials with the carrier," verify that the API Token entered is correct and that it has been activated by the carrier. A correct but inactive API Token will return a credentials error.

       

      If, during your initial shipments, you encounter the error "An error occurred while processing the request. Please try again later," check with your contact to ensure that the API Token is active in production (not just in test mode). The carrier typically activates test mode first for preliminary testing before switching the Token to production mode.


      NB: The Phone Number field entered in the shipment is currently not transmitted to the courier