How to connect Maersk E-Delivery Final Mile

In this article you will learn how to connect this Carrier to ShippyPro so that you can benefit of its shipments services.

Summary

1. Before you start

2. Connection steps

3. Errors

1. Before you start

Before you start, ensure to have the account credentials on hand in order to start connecting this new carrier. What you need is the Authentication Key. In case you do not know your Authentication Key, ask to your Maersk account manager.

2. Connection steps

Please follow these steps:

• Navigate to Carriers and click on Maersk Logo (simply type "Maersk E-Delivery Final Mile" on the search bar to spot it in one sec)

• Enter your Authentication Key

  • Be sure to avoid inserting spaces when you copy and paste, otherwise you will see the error "Invalid Credentials"

• Choose your preferred Service

• Choose your preferred Label Type

• Enable the Test Mode if you'd like to make some test shipments. Please keep in mind that this option should be flagged only if you have test credentials, not production credentials!

   

3. Errors

You have tried to create a shipment with Insurance, but Insurance is not supported by this carrier

This error means that you tried to create a shipment with insurance coverage, but Maersk does not allow that additional service for this type of shipment.

Possible reasons 🚚

• Maersk does not offer insurance for that route/service

• Certain lanes or shipment types do not include this option

• Only some destinations/origins allow it

• Your Maersk account does not have access to insurance services

• A specific contract or account upgrade is required

Solutions 💡

• Remove insurance from the shipment

• Contact Maersk directly

  • Ask if it is possible to add insurance to your account

  • Request information about which routes/services include it