New Experience: How to create a Packing Slip

Creating and managing your Packing Slips is really simple.

 

It may be useful to include the Packing Slip in the package to give customers a summary of the order

 

Let's see how it works! 🔎

 

 Summary:

1. How to do it

2. FAQ

 

1. How to do it

You can generate Packing Slips from Label Creator > Orders, both in the Ready To Ship and Shipped tab. This means that you can create this document before or after shipping your orders. your orders.
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You can either select and create your shipping document for one order or multiple orders at one time.

 

Ready to Ship

Select the orders and click on Create Packing Slip

 

Shipped

Select the orders and click on More actions > Create Packing Slip

 

 

 

📌 Packing Slip is available in two formats:

• A4 with preferences settings

• A6

 

If you select Packing Slip > A4, a window pops up and is automatically filled with Order Data. However, you'll be able to edit your Packing Slip Details and as well as the Packing Slip preferences:

 

 

Click on the order number to review the order details

 

📌 If an information is missing you will see a red alert:

 

 

The description and the items are taken from the order, but you can edit them or add new products by clicking on the +.

 

 

📌 N.B: in the Packing Slip the Items Description has a limit of 60 characters per line
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📌 Please note that we do not import fiscal information of your customers, for this reason you need to add the VAT number manually.

 

 

Now click on Create Packing Slip to open the document in a new tab. You can either print it or download it directly!

 

 

2. FAQ

📌 Why am I receiving the error "Invalid input: please, check your data" when trying to generate my Packing Slip?

Make sure to delete the less-than character < in your items' description.

To avoid any future issues, you should remove these special characters directly from your marketplace, it will not be accepted by the system due to security reasons.