Mondial Relay is the third party courier service leader in Europe, especially in France where it has a wide range of drop off points (Point Relais).
Take full advantage of the extra services offered by the Carrier and discover how you can connect Mondial Relay to ShippyPro.✨
Summary:
1. Before you start
After you have started your contract with Mondial Relay and you have received your Username (Code Enseigne), Password (Clé Privée) and Customer ID (only for Dual Carrier API), get in contact with your sales advisor to request the activation of API on your credentials.
2. Connection steps
Now that you have all the information you can procede connecting your account:
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Go to Carriers > Mondial Relay Logo.
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Insert your Username, Password and Customer ID and relative password (if necessary).
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Insert the the Service type selecting the one you are contracted for, if you have multiple active services you will have to establish a connection for each service.
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You can now select your Collection Mode (where shipments are picked up):
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CCC (from the Merchant) - not compatible with the LCC delivery type
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CDR (single delivery man pickup at home)
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CDS (special home pickup)
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REL (Point Relais collection) - must be entered in the ColMode field. It is necessary to use the Send to Point Relais carrier option
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Choose the Label Type: PDF, PDF 10x15, PDF A5, ZPL, Horizontal A4 PDF with packing slip, Horizontal A4 PDF.
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Choose the integration type: Normal API, Dual Carrier API (for shipments to Germany and Austria you need to select Dual Carrier API)
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Finally, name your connection defining an easy-to-spot label for easy retrieval.
3. Troubleshooting & Errors
Go to this link to check common errors and resolutions:
How to fix Mondial Relay errors