How to connect Amazon Merchant Fulfillment (AMF)

Discover how to connect Amazon Merchant Fulfillment in just few steps!

Amazon AMF (Fulfilled by Merchant) is a fulfillment method in which the seller takes full responsibility for storing inventory and shipping orders.

⚠️ In order to keep shipping your orders with AMF or FBA due to the new Amazon API release, you should disconnect your Amazon Merchant Fulfillment connection from Carriers and connect Amazon Merchant Fulfillment v2 using your own Amazon credentials.

In this article, you will learn how to connect Amazon Merchant Fulfillment v2 to ShippyPro and add additional options such as a Carrier pickup and test mode to your existing connection.



  1. Before you start

  2. Connection steps

  3. Additional options

  4. Errors & troubleshooting

1. Before you start


Before connecting your Amazon Merchant fulfillment account to ShippyPro you'll need to connect your Amazon EU Marketplace profile first.

2. Connection steps


Now that everything is correctly set up, you're ready to connect Buy Shipping Amazon Prime Seller to ShippyPro.

  • Navigate to Carriers and click on Amazon Merchant Fulfillment v2 logo (simply type "Amazon Merchant Fulfillment v2" on the search bar to spot it in a sec).

  • Add there your Seller Central Region, Seller Central Country and Delivery Type.

  • Click on Connect my account Amazon Merchant Fulfillment, you'll be redirected to Amazon login page where you can add your Amazon credentials.

Remember to accept Carriers Terms&Conditions inside your Amazon account before proceeding!

3. Additional Options


🚚 Carrier will pickup

Select Carrier will pickup option to automatically book a pickup for your shipments.


💡 Here some useful tips:

  • Kindly note that Amazon Merchant Fulfillment is available both for your Amazon Prime and Standard orders. Make sure you have Amazon marketplace connected to ShippyPro in order to get rates correctly.
    Orders from Amazon must not be imported via third party marketplaces.

  • For multi parcel shipments you need to create the second shipment directly from the Seller Central, by purchasing a new shipment.

  • Track & Trace feature is not available for this Carrier since orders are directly coming from Amazon and does not pass through ShippyPro.

  • Amazon AMF is currently available for island or remote areas but the use of Buy Shipping service is not mandatory.

    On the contrary, AMF is not available for international shipments.

  • Please note that every edit on the labels can only be applied on Sender Info from the Seller Central.

  • Please keep into consideration that by including wrong credentials for Amazon Marketplace connection it will also affect AMF functioning.

    In case of issues, verify that Amazon Seller Central data included are correct both for AMF and Amazon Marketplace.

  • In case you can't display Carrier's rates or you display it as Carrier Excluded try to create the same shipment inside Amazon Seller Central.

  • AMF applies a limit to the number of calls made to obtain the rates for a specific shipment. For this reason, if you ship many orders with this carrier, you might need to repeat the shipment creation for part of the orders.

  • In case rates doesn't show up, try to disable Carrier will pickup if selected

  • All the rates are Vat excluded.

  • In case of parcels indicating Filiale Destino 333 it means that TNT Depot will have to apply a Routing correction. You'll be able to handle your parcels to the Carrier without issues since the Carrier will directly apply this edit.

4. Errors & Troubleshooting


Go to this link to check common errors and resolutions:

How to fix Amazon Merchant Fulfillment (AMF) errors