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How OrderError Webhook works
How OrderError Webhook works

Discover here everything you have to know about OrderError Webhook

Updated over a week ago

This Webhook allows you to send real time order error events to your store for 170+ Carriers with the same Webhook. Your store must support Webhook in order to get the tracking updates.

💡 With this Method you can:

  • Inform your team with realtime label creation and shipment error events

  • Improve and speedup order problem solving activities

  • Reduce customer center enquiries/cost, increase CSAT and increase delivery success rate

  • Trigger an update to your system when an order shipment error occurs

In this article, you will learn how OrderError Webhook works, interpret responses and see some examples


Before you start

If you are new to implementing ShippyPro API please refer to the ShippyPro API docs getting started section. You need to generate an API Key to authenticate with ShippyPro API first.

If you need help connecting Webhooks please check our guide here.

How it works

This Webhook will send shipment order error events to your endpoint for all your created shipments.

OrderError Webhook reference

Visit our API Documentation to view an example of Webhooks body.

Talk to our Experts to learn more about our APIs and take your business to the next level! 💪

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