Adding your Amazon's service is easier than ever! ✨

Follow these guidelines carefully to be sure you’re on the right track! 🎉

  1. Connection

  2. Additional options

  3. FAQs

1. Connection

From your ShippyPro Account, go to Marketplaces section. Click on the Amazon v2 logo to start connecting your store: fill then all the required fields and the optional one.

As a first thing select the correct region between:

North America


Far East


Click then on Connect, you'll be automatically redirected to Amazon website and then to your login page, login as usual with your data:

After logging in, you will be asked to authorise ShippyPro:

Authorise all of the above and then check the following option:

As last step, click on confirm.

...and you're done! Amazon's marketplace or carrier are now fully connected and functional on ShippyPro.🎈

🔎 I'm receiving the following error message when trying to connect Amazon v2: Invalid redirect URL received. Validate the redirection URL used. Error Code: MD5101

We advise you to carry out the connection procedure by accessing it from and not from your custom domain.

In case you completed the connection and the orders are still not getting imported, please delete the current connection and make a new one. It could be that you didn’t give permissions after the authorization or removed them afterward.

2. Additional options ⚙️

You have some other additional options that you can check too, let's give them a look!

Highlight if business order: by ticking this box, all business orders will be correctly imported into ShippyPro with a yellow note. This will help you remind that this order needs an invoice.

Highlight if Premium order: tick this box if you'd like your Premium orders to be flagged with a yellow note.

Highlight if Prime order: tick this box if you'd like your Prime orders to be flagged with a yellow note.

Latest Delivery Date: decide whether to show latest delivery date or not.

Update automatically Amazon: tick this box to automatically update Amazon with shipment status “Shipped” and tracking number.

📌 Remember that Amazon will not receive further updates after the Shipped status, so it won’t be possible to update Amazon with further tracking statuses such as Delivered

If you want, you can also enter a Custom Label to recognize the connection among all the others.

3. FAQs

🔎 How can I know that Amazon is correctly connected?

If the connection is correctly established, you'll receive a positive message telling you that the marketplace was successfully connected.

🔎 When and where will my orders be imported?

After Amazon is successfully connected, all your pending orders will be imported with all the order details and product images in Label Creator > To Ship in 10 minutes, ready to be shipped in a few clicks.

Inside To Ship, you'll see all your pending orders that will be imported from all your stores every 10 minutes.

🔎 Can I connect my Amazon Seller Central account to more than one ShippyPro profile?

That is not advisable as it might cause discrepancies in the synchronization of orders imported into ShippyPro and in the update of orders on Amazon, once shipped.

📌 We have introduced a limit on the maximum number of new orders imported for an Amazon v2 connection. This limit is necessary so that we can speed up the import of new orders and avoid to extend the import time (which may fail) on the first connection.

Example: if you have 300 Amazon orders to ship you will display 80 orders on the first import, after 10 minutes we'll import 80 new orders for a total of 160, and so on. The 300 orders will thus be imported within 30 minutes circa. There is no need for any further action on your side.

📌On Amazon, the default Incoterm is always DAP

Click here to read a step-by-step guide on how to start shipping your orders:

🔍 What's Next?

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