Let's see how you can connect Mondial Relay to ShippyPro in just few steps. 🔍

To connect Mondial Relay you should ask your Mondial Relay contact to activate API on your Credentials and then add your Username, Password and Customer ID (Only for Dual Carrier API) to Carriers > Connection > Mondial Relay Logo.

📌 Please note that:

USERNAME = Code Enseigne
PASSWORD = Clé Privée

Select then your Mondial Relay Collection Mode (Where shipments are picked-up):

CCC (from the Merchant)

CDR (Single delivery man pick-up at home)

CDS (Special home pick-up)

REL (Point Relais collection)

Fill Customer ID field by asking for it to your MR Sales Person only in case you use Dual Carrier API service, if you will exclusively use Mondial Relay instead, you can leave out this info.

📌 The CCC collection method is not compatible with the LCC delivery method.

REL must be entered in the "ColMode" field.

Label Type gives you the possibility you to choose the correct label format for your printer:

PDF 10x15
Horizontal A4 PDF with packing slip
Horizontal A4 PDF

Finally choose your Integration Type:

Normal API
Dual Carrier API

If you want, you can also enter a Custom Label to recognize the connection among all the others.

Are you facing some issues with telephone number format? Try to take a look at the list below!

FR: +33

BE (fixes): +32

BE (portables): +32

LU: +352

PT: +351

ES (fixes): +34

ES (portables): +34

DE: +49

IT: +39

Monaco: +377

What can I do if I receive TransactionID must be max 15 digits error?

In this case the Order ID employed is too long, to solve the issue you can switch to ShippyPro order number from My Profile > Preferences > Order reference printed on the labels:

Why can't I display my Mondial Relay drop off points?

Please keep in mind that Mondial Relay drop off points are only available for the following countries:

France, Belgium, Luxemburg, Spain, Netherland, Austria and Germany.

Done! 🎈

🔍 What's Next?

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