In this article, you will learn how to connect Delivengo to ShippyPro and add additional options such as a Test Mode to your existing connection. ✨
1. Before you start
Before you start connecting this Carrier, you need to request the Token and Coclico to your Delivengo Account Manager.
2. Connect Delivengo to ShippyPro
After you have obtained your credentials from your sales advisor, follow this step by step guide and connect your Carrier:
Visit Carriers > Connection and click on the Delivengo logo.
Add your Token and Coclico.
Pick your Package Type as well as your Service.
Delivengo Suivi (Normal - Conso - Easy) Delivengo Recommande avec AR (Normal)
Delivengo Recommande sans AR (Normal)
Delivengo Economique (Normal)
Delivengo Prioritaire (Normal)
3. Additional options
🧪 Test Mode
Enable the Test Mode if you'd like to make some test shipments. Please keep in mind that this option should be flagged only if you have test credentials, not production credentials!
4. Errors troubleshooting
If you face error "Le support '33' n'est pas disponible." o "Le support '50' n'est pas disponible.", check your Account Type from your Delivengo Profile in Carriers > Connection > Edit.
I do not see customs documentation on the label.
If the value of the shipment exceeds 370 euros, or if there are more than 4 items shipped, the courier will not return the CN23 documentation on the label, but a separate document will be created that can be downloaded from the courier's website.