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How to connect Delivengo to ShippyPro

Discover here how to connect Delivengo in just few steps

In this article, you will learn how to connect Delivengo to ShippyPro and add additional options such as a Test Mode to your existing connection.

 

 

Summary:

  1. Before you start

  2. Connection steps

  3. Additional options

  4. Troubleshooting & Errors

1. Before you start 

Before you start connecting this Carrier, you need to request the Token and Coclico to your Delivengo Account Manager.

2. Connection steps

After you have obtained your credentials from your sales advisor, follow this step by step guide and connect your Carrier:

  • Visit Carriers and click on the Delivengo logo.

  • Add your Token and Coclico.

  • Pick your Package Type as well as your Service.

Package Type

Bak

CE30

CP

Palette
Service

Delivengo Suivi (Normal - Conso - Easy)

Delivengo Recommande avec AR (Normal)

Delivengo Reccomande sans AR (Normal)

Delivengo Economique (Normal)

DelivengoPrioritaire (Normal)

 

3. Additional options

Enable the Test Mode if you'd like to make some test shipments. Please keep in mind that this option should be flagged only if you have test credentials, not production credentials!

4. Troubleshooting & Errors

 

Error "Les envois vers les \u00c9tats-Unis ne sont possibles qu'\u00e0 partir de la version d'API 2.5."

At present, shipments to the United States are only available through the carrier’s API version 2.5. Since this API version is not currently supported by our platform, shipping to the U.S. is not available at this time.

 

Error "Le support '33' n'est pas disponible." o "Le support '50' n'est pas disponible."

Check your Account Type from your Delivengo Profile in Carriers > Edit.

 

Support 33 (Delivengo Suivi) is a Support linked to a MyDelivengo account

To solve this error verify to actually have a MyDelivengo Easy account.

If the error persist, try to change Account Type from your Delivengo Profile.

 

I do not see customs documentation on the label

If the value of the shipment exceeds 370€, or if there are more than 4 items shipped, the courier will not return the CN23 documentation on the label, but a separate document will be created that can be downloaded from the courier's website. 

 

Erreur lors de la création de l'envoi. Error on pays Les expéditions vers ce pays "COUNTRY" sont provisoirement suspendues.

Shipments to this specific country may be delayed due to strikes or unforeseen events that may affect the delivery service.

 

Too Many Requests

This error indicates that you are exceeding the request limits imposed by the courier. Contact our support team or Delivengo's support team to resolve the issue.

What you can do with Delivengo in ShippyPro

Here's what the Delivengo integration supports in ShippyPro.

  • Features: Customs documents, Tracking, End-of-day close-out
  • Label formats: ZPL, PDF
  • Service types: Delivengo Suivi, Delivengo Recommande Avec AR, Delivengo Recommande Sans AR, Delivengo Economique, Delivengo Prioritaire
  • Countries: All countries

💡 Missing something? If you need a service or feature that isn't listed here, or would like more information, get in touch with us: we're here to help and can look into adding what you need.