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Have you tried creating a profile but you received the error: "You are not authorized to perform this action"? Here's how to fix this issue!

Updated over a week ago

Have you tried multiple times creating a profile on ShippyPro but you keep receiving the same error: "You are not authorized to perform this action"?

Don't worry! You've come to right article! 🙌

📌 Tip 1: Try to sign up with another browser 🌐

Try to sign up with a different browser from the one you used the first time. Try Safari, Chrome or Firefox, for example.
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📌 Tip 2: Try to sign up with a different email ✉️

Sometimes certain emails are recognized as spam. Please try again after a few minutes with another email you regularly use.
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📌 Tip 3: Try again in a few minutes ⏳

If you received an error signing up, don't try too many times. Wait at least 10 minutes and then try again!
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🔍 Still having some trouble creating an account on ShippyPro?

If you need a hand, we're here to help. 👋  

Contact our Support Team either via chat or form request from your Support Panel by clicking on the black HELP button in the lower right corner of your account.
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