How to connect Fan Courier

Discover here how to connect FAN Courier in just a few steps.

Let's see how you can connect FAN Courier to ShippyPro in just a few steps.

 

Summary:

  1. Before you start

  2. Connection steps

  3. Supported services

  4. Additional options

  5. Troubleshooting & errors

1. Before you start

 

To connect the carrier, you need to first ask your FAN Courier Sales Person for credentials such as Username, Password, and Client ID.


2. Connection steps

 

Screenshot 2024-12-11 alle 12.14.27
  • You can insert the credentials on the Carriers page by clicking on the FAN Courier logo.

  • Choose one service in the dropdown menu:

    • Standard: Regular delivery service within the country.

    • Out Of Home Delivery: Delivery service to designated pick-up locations.

  • Choose the correct Label Type for your printer:

    • PDF A4

    • PDF A6

3. Supported services

 

Standard: Regular delivery service within the country.

Out Of Home Delivery: Delivery service to designated pick-up locations.

4. Additional options

 

Besides your credentials, you'll also see some further options, let's take a look at them!

  • Assign return charges to allows to specify one of the following subjects to cover the cost of the return shipment:

    • Sender

    • Recipient

    • Third Party, in this case you can enter the name of the Third Party to whom the payment should be assigned

      Screenshot 2024-12-11 alle 12.09.13
  • Test Mode lets you make some test shipments.

    The "Test Mode" option should be flagged only if you have test credentials, not production ones!

  • If you want, you can also enter a Custom Label to recognize the connection among all the others.

5. Troubleshooting & Errors

 

Internal Server Error

Check if your FAN Courier connection is in Test Mode.