How to connect Ciblex

Discover here how to connect Ciblex in just a few steps.

 

Let's see how you can connect Ciblex to ShippyPro in just a few steps.

 

Summary

  1. Before you start

  2. Connection steps

  3. Supported services

  4. Additional options

  5. Troubleshooting & errors



1. Before you start

 

To connect the carrier, you need to first ask your Ciblex Sales Person for credentials such as Contract Number and Account Number.

 

2. Connection steps

 

Then you can insert the credentials on the Carriers page, by clicking on the Ciblex logo.

If you can't figure out how to do it, try to take a look at the following example:

 

3. Supported services

 

There are no specific services for this carrier. Each customer will have a customized service associated with their account on the carrier's side.

 

4. Additional options

 

Besides your credentials, you'll also see some further options, let's take a look at them!

Label Type allows you to choose the correct label format for your printer.

Test Mode lets you make some test shipments.

The "Test Mode" option should be flagged only if you have test credentials, not production ones!

If you want, you can also enter a Custom Label to recognize the connection among all the others.

Enable automatic pickup the day after shipment: By checking this option you can enable the automatic pickup request to the carrier for the day after shipment.

 

5. Troubleshooting & Errors

 

Internal Server Error

Check if your Ciblex connection is in Test Mode.