Connection
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      1. ShippyPro Help Center
      2. Carriers
      3. Connection

      How to connect Global-e

      In this article you will learn how to connect this Carrier to ShippyPro so that you can benefit of its services.

       

      1. Connection steps

      Please follow these steps:

      • Navigate to Carriers and click on Global-e (simply type "Global-e" on the search bar to spot it in one sec)

      • Enter your Merchant Id

        Be sure to avoid inserting spaces when you copy and paste, otherwise you will see the error "Invalid Credentials"

      • Choose your preferred Label Type

      • Enable the Test Mode if you'd like to make some test shipments. Please keep in mind that this option should be flagged only if you have test credentials, not production credentials!

       

      This Carrier can only be used if you ship your orders through Ship API Call 

      The TransactionID must be the order reference in the market. The Order Item Attributes must be filled in our Ship API as follows (measures are an example)
      * "parcels": [
      * {
      * "length": 1,
      * "width": 1,
      * "height": 1,
      * "weight": 1,
      * "weightUnit": "KG",
      * "Attributes": {
      * "SKUOFITEM1": "QUANTITYOFITEM1",
      * "SKUOFITEM2": "QUANTITYOFITEM2",
      * }
      * }
      * ],

      If SKU's does not match with the original order an error will be returned

       

      2. Errors & Troubleshooting

       

      Parcels attributes are required. Please 'SKU' => 'Quantity' for each item in each parcel

      If you encounter this error make sure you are shipping via API Call and you are filling in correctly the Attributes parameter as explained above in this article.

       

      It's mandatory for this carrier to avoid the "Merge Orders" functionality, because the merged orders will obtain a single TransactionID with all the items, and that will disalign the orders with the original SKUs contained.