Let's see how you can connect DPD NL to ShippyPro in just a few steps. 🔍
![](https://help.shippypro.com/hubfs/Knowledge%20Base%20Import/DPD%2BNL-1.jpg)
Summary
1. Before you start
To connect DPD NL you need to ask your DPD Sales Contact for your API activation for the ShippyPro service.
⚠️ DPD NL is also available for DPD Belgium shipments.
2. Connection steps
Once received confirmation fill with the information requested the fields from Carriers > Click on DPD NL Logo.
Besides your Username + Password + Customer Number field you'll also see other options, let's take a look at them!
Pickup Email: add here your depot email, so a pickup booking request email will be sent to this email address every time you book a DPD NL pickup from the platform.
Select then your Service between:
DPD CLASSIC
DPD 8:30
DPD 10:00
DPD 12:00
DPD 18:00
DPD EXPRESS
DPD PARCEL LETTER
Activate Predict option to enable DPD tracking service.
Finally pick your Label Type:
PDF - A4
PDF - A6
ZPL
![](https://help.shippypro.com/hubfs/Knowledge%20Base%20Import/Screenshot%2B2022-03-04%2Bat%2B16_21_13-1.png)
If you want, you can also enter a Custom Label to recognize the connection among all the others.
3. Troubleshooting & Errors
SOAP Fault: (faultcode: soap:Server, faultstring: Fault occured: Fault occured)
The error refers to a server error on the carrier side, we suggest trying again later.
If you encounter any other error message while you are shipping your order, first check the list of common errors at this link. Can't find the error? Contact our support.