Connection
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      2. Carriers
      3. Connection

      How to connect ChronoPost to ShippyPro

      In this guide you will learn how to connect ChronoPost to ShippyPro: member of the La Poste group, ChronoPost provides express shipping and delivery service both in France and internationally. ✨

       

      Summary:

      1. Before you start

      2. Connection steps

      3. Supported Services & label types

      4. Troubleshooting & Errors

      1. Before you start

      Before you start connecting this Carrier, make sure you have contacted your sales advisor to obtain your Carrier credentials.

      2. Connection steps

      After you have obtained your credentials from your sales advisor, follow this step by step guide and connect your Carrier:

      • Visit Carriers and click on the ChronoPost logo.

      • Add your username and password:
        - Identifier: this is your Chronopost contract number
        - Password: "999999" (6 digits) It is necessary to contact your Chronopost person or Chronopost Technical Support at 0825 885 866 so that they can provide you with a password dedicated to Webservices.

         

        📌 ChronoPost will only accept French sender info.

         

      • Pick your Service and Label Type.

      Decide whether to Prefer horizontal labels when available.

      3. Supported services and label types

      You can choose from the following services:

      Chronopost 13H

      Chronopost 10H

      Chronopost 18H

      Chronopost Express International

      Chrono Classic International

      Chrono Same Day

      Chronopost 13 Instance Agence

      Chrono Relais

      Chrono Relais Europe

      Chrono Shop 2Shop France

      Chrono Shop 2Shop Europe

      Chrono 13H BAL

      Chrono Fresh Same Day

      Chrono Fresh 13H

      Chrono Fresh 12H

      Chrono Fresh 18H

      Chrono Freeze Same Day

      Chrono Freeze 12H

      Chrono Freeze 13H

      Chrono Marchandises Dangereuses 13H

      Chrono 2Shop Direct

      Chrono 2Shop Retour

      Chrono Ambient Relay 13H

      Chrono Ambient 18H

      Chrono 2Shop Europe

      Chrono 2Shop Retour Europe

      Chrono Reverse 13h

      Chrono 18H BAL

      Chrono Ambient Same Day

      Chrono Ambient 10H

      Chrono Ambient 12H

      Chrono Ambient 13H

      Chrono 13H Instance Poste

       

      Label types:

      PDF A4 (ZPL Compatible)

      ZPL 10x15cm

      PDF A4 (With proof of deposit)

      PDF A4 (including 5 closest PUDO points)


       

      4. Troubleshooting & Errors

      "Error: SA step has no result for this input data"

      If you get this error, it means the service you're using is incorrect. If it's an international shipment, remember you should always use Chrono Express service. Also remember to set the sender address in France!

       

      Amount not found ==> No match found per Chronopost v2

      This error states that there are no rates for the selected addresses. If this is not true please check with the Carrier if your account is correctly set with rates for that destination.