Connect Amazon to ShippyPro and import your orders automatically. Take advantage of one of the biggest Marketplaces in the world. ✨


1. Connect Amazon to ShippyPro

Let's connect this Marketplace to instantly import your orders so that you can start shipping more effectively.

  • Visit the Marketplaces section and click on the relevant fields.

  • Once the connection popup has opened you can start the connection by selecting the region from the Seller Central Region drop-down menu.

  • From the second drop-down menu that will appear choose your Seller Central Country.

  • Click on Link my Account and insert your usual Amazon login details.

  • You'll be asked to authorize ShippyPro. Once you have done so, finalize the connection.

  • If you want, you can also enter a Custom Label to recognize the connection among all the others.

2. Additional options

You have some other additional options that you can check too, let's take a look!

  • Highlight if business order: by ticking this box, all business orders will be correctly imported into ShippyPro with a yellow note. This will help you remind that this order needs an invoice.

  • Highlight if Premium order: tick this box if you'd like your Premium orders to be flagged with a yellow note.

  • Highlight if Prime order: tick this box if you'd like your Prime orders to be flagged with a yellow note.

  • Latest Delivery Date: decide whether to show the latest delivery date or not.

  • Update automatically Amazon: tick this box to automatically update Amazon with shipment status “Shipped” and tracking number.

📌 Remember that Amazon will not receive further updates after the Shipped status, so it won’t be possible to update Amazon with further tracking statuses such as Delivered

3. Troubleshooting

I'm receiving the following error message when trying to connect Amazon v2: Invalid redirect URL received. Validate the redirection URL used. Error Code: MD5101

We advise you to carry out the connection procedure by accessing it from and not from your custom domain.

In case you completed the connection and the orders are still not imported, please delete the current connection and create a new one. It is possible that you didn’t give permissions after the authorization or removed them afterwards.

4. FAQs

How do I know that Amazon is correctly connected?

If the connection is correctly established, you'll receive a positive message telling you that the marketplace was successfully connected.

When and where will my orders be imported?

After Amazon is successfully connected, all your pending orders will be imported with all the order details and product images in Label Creator > To Ship in 10 minutes, ready to be shipped in a few clicks.

Inside To Ship, you'll see all your pending orders that will be imported from all your stores every 10 minutes.

Can I connect my Amazon Seller Central account to more than one ShippyPro profile?

That is not advisable as it might cause discrepancies in the synchronization of orders imported into ShippyPro and in the update of orders on Amazon, once shipped.

We have introduced a limit on the maximum number of new orders imported for an Amazon v2 connection. This limit is necessary so that we can speed up the import of new orders and avoid extending the import time (which may fail) on the first connection.

Example: if you have 300 Amazon orders to ship, 80 orders will display on the first import, after 10 minutes we'll import 80 new orders for a total of 160, and so on. The 300 orders will thus be imported within about 30 minutes. There is no need for any further action on your side. On Amazon, the default Incoterm is always DAP.

What's Next?

Did this answer your question?