Did you know that you can offer the best return experience and differentiate your value-proposition? Now you can automatically generate a prepaid return label 📦 thanks to ShippyPro Professional Plan and make it happen!

Think outside the box ✨

  1. Including a return label in the box it’s a game changer

  2. How can I start including a label in the box through ShippyPro?

  3. Need to print a return label with a different Carrier?

Including a return label in the box it’s a game changer for your business

Offering a complete purchase experience means showing interest in customers’ needs. It’s the first way to retain customer loyalty and, according to Forbes, creating a convenient return policy is one of the most important factor in a business.

Here the 4 key advantages of including a return label with every order:

  1. Flexibility: less instructions to send every time you receive a return request while customers can do everything by themselves.

  2. Boost credibility: companies that send the return label along with the product, like Zalando, gained great credibility because the customer knew they could trust them and in this way was more likely to buy from them again.

  3. Differentiate from competitors: not every company can boast such a service as including a return label directly inside the box and it can allow you to have a positive differentiation from many other services.

  4. Increase conversion rate while reducing cart abandonment: when people find themselves deciding whether to buy from you or not, giving them an easy alternative to return their orders can truly reduce the chances to abandon their cart.

In a few words:

📈 Simplify and speed up customers’ return process and increase your retention rate with each purchase

⭐️ Automatise your shipping s even further and save even more time with an effortless return process!

How can I start including a label in the box with ShippyPro?

Setting up a label in the box couldn't be easier. Once everything has been configured ShippyPro will automatically generate a return label from the same Carrier together with the outbound one, every time.

All you have to do is to flag the Print Return Label option from Carriers > Connection > Edit:

From Label Creator > To ship then click on Create Shipment for the order you'd like to ship and proceed with all the steps you'll be asked to complete.

Check here if you need more info:

Finally select the Carrier you'd like to employ:

From Label Creator > Shipping Labels, you’ll be able to display both your automatically created outbound and inbound labels by clicking on the purple icons.

This is an example of how your shipment and return label will look like:

And don’t forget to take a look here for all the Carriers that support it, the list gets constantly updated ✔️

Need to print a return label with a different Carrier?

Easy peasy! With our Return Label Carrier Combination API you'll be able to create the return label in the box as well as the shipping label using a different carrier with one single call for all your Carriers

Discover more here:

🔑 Upgrade your plan to Professional to start automating your shipping experience even more.

By following the steps above, the return label will be automatically printed every time you create a shipment, as easy as that! ✨

Done! 🎈

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