Fancy offering your customers a shipping experience that meets Amazon standards? Discover the new Amazon Shipping delivery service! ๐Ÿ™Œ

In this article, you will learn how to connect Amazon Shipping to ShippyPro and add additional options such as a return Test Mode or Additional pickup days to your existing connection. โœจ


1. Why integrate Amazon Shipping

Amazon Shipping gives you the possibility to supply your clients a reliable shipping experience that complies all Amazon standards from your own website and other e-commerce channels.

Let's take a look at a couple of them!

๐Ÿ—“ Delivery in 24/48H: faster than ever, as only Amazon can offer.

๐Ÿš› Delivery 7/7 days: grant your customers deliveries every day of the week.

๐Ÿ“ Pick up 6 days out of 7: maximum flexibility of choice, Amazon Shipping picksโ€“up your shipment 6 days out of 7.

๐Ÿ”ฅ All-inclusive rates: you always know what to expect, 0 surprises on your final price (even for saturday and sundays!)

๐Ÿ‘จโ€๐Ÿ’ป A customer service always available for every requests: from your or your customer.

๐Ÿ’ก If you don't have an Amazon Seller account you'll still be able to use the connection, as long as you have an Amazon Shipping Carrier account.

๐Ÿ“Œ Via Amazon Shipping you can distinguish two different flows for which is possible to send orders coming from Amazon marketplace as well as from external Marketplaces:

  • ON Amazon: orders come from Amazon Marketplace [for all countries except India]

  • OFF Amazon: orders come from a generic Marketplace [only available for Italy, UK and India]

Remember that you must be enabled by Amazon for one or both of these flows.

2. Connect Amazon Shipping to ShippyPro

You're now ready to connect it to ShippyPro.

  • Navigate to Carriers > Connection and click on Amazon Shipping Logo (simply type "Amazon Shipping" on the search bar to spot it in a sec).

  • Pick your your Account Type between:

Seller Central (available for Europe, Far East)

Shipper Central (only available for Europe)

  • Click then on Link my account: Amazon Shipping after selecting your Region (Europe, Far East). Kindly note that North America is temporarily not available.

  • Available service is Standard and is directly related to the services you have available in your contract with the carrier.

  • You'll be addressed to Amazon website where you'll need to add your access data.

  • Once authorised all the fields displayed you'll be redirected again to ShippyPro:

๐Ÿ“Œ Kindly note that Amazon Shipping only supports national shipments within Italy, France, Spain, India and UK.

Label Format




3. Additional options

๐Ÿšš Additional pickup days

By adding the number of days (up to 5 days max) you can schedule the pick for all your shipments with Amazon Shipping.

๐Ÿงช Test Mode

Enable the Test Mode if youโ€™re adding your test store API Key during the connection.

๐Ÿ”Ž Do not show third parties rates

Enable this option not to display any rate from a different party.

4. Useful insights and Errors troubleshooting

  • In case of errors with AmazonShipping, ('AmazonShipping does not work with orders from Amazon!' or vice versa), you'll need to contact your AmazonShipping contact partner, explain the situation and eventually get enabled on the flow you're interested in (Amazon Marketplace orders import or different Marketplace orders import)

  • In case you're getting the error with a GetRates API call: Can not find items for order, the problem occurs because you're shipping orders before we import them from Amazon. In order to solve the problem, you should be certain that Amazon Marketplace is connected to your ShippyPro account and that the orders are correctly imported into To Ship section.

    ๐Ÿ“Œ Please note that the order importation doesn't take place in real time, but the orders can be imported in a maximum timeframe of 10 minutes.

  • For ON Amazon orders (orders from Amazon marketplace), AmazonShipping API is responding only with 300DPI ZPL labels. PDF labels are currently not supported by AmazonShipping for the ON Amazon flow.

  • In case you're getting the error NO_COVERAGE No coverage found for requested shipping service, your shipment may be addressed towards a not allowed destination. Please check the coverage of Amazon Shipping services for the destination address of your shipment with your current connection settings.

  • In case you're experiencing issues with printing density and ZPL labels being cut off for your orders coming from Amazon Marketplace:

    please ensure that you have set the density of your Zebra printer as 300 DPI, since the Carrier returns label only with this label format.

    The correct density configuration should be set directly on the Zebra printer, usually from Settings > select Paper Handling > Resolution: 300 DPI

  • Kindly note that the status of the orders needs to be Shipping in order for them to be imported into ShippyPro.

  • Kindly note that to use Amazon Shipping via API is mandatory to first make GetRates API call before Ship API call.

    Indeed you'll need to retrieve the RateID directly from the GetRates response and enter it into the Ship request.

    In case the RateID is empty or invalid, you'll display the following error message: "Unable to send this shipment with the selected rate. Please try again or use a different rate." It's not possible to edit nor fix the labels but you'll be able to make again the request.

  • Please note that Amazon Shipping can only provide for monoparcel shipments and not multiple parcels ones.

  • In case Amazon Shipping rates are excluded because of "error_message": "AmazonShipping: - 1 validation error detected: Value null at 'packages.1.member.items.2.member.quantity' failed to satisfy constraint: Member must not be null", please check the content of the order. No one of the items' value must be 0.

  • In case you see the following error:

    make sure that you've accepted the Amazon Shipping T&C in Seller Central for Amazon Shipping to send rates. In case you're not seeing Amazon Shipping rates, it may be because you havenโ€™t accepted Carrier T&C inside your Amazon seller central.

    Also, make sure to verify if perhaps the ZIP code is not supported by the carrier.

    ๐Ÿ“ŒThe complete list of unsupported ZIP codes can be found at the bottom of this page.

๐Ÿ‘‰ Click here to subscribe to Amazon Shipping now!

๐Ÿ” What's Next?

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