If you already tried to make our Shipping API call and you saw "Status": "1" or "Status": "2" in the response, here is what they mean!

  • "Status": "1" means that the call gave a positive response, therefore the label is correctly generated.

  • "Status": "2" indicates instead that the call is NOK, then you'll be able to see an error message at the bottom of the response or through the View API Errors button in Integration > API.

You can check if the error faced is already present in our dedicated Errors section on the Help Center:

Or, in case you still can't find a solution to your issue, contact us 💬 on our live Chat or at [email protected].

We will be happy to help you!

Done 🎈

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