If you ever happened to encounter Document is Invalid error message for a Fedex shipping, here's why! 🔎

Document is Invalid is usually linked to a missing match between the first upload call and the actual shipping call.

What can I do to fix the issue? 🚑

  • As a first thing, verify here that the country you're shipping to supports ETD Documentation.

  • If it's not the case, check whether the same Document ID has been already used for other shipments.

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