If you ever happened to encounter Document is Invalid error message for a Fedex shipping, here's why! 🔎
Document is Invalid is usually linked to a missing match between the first upload call and the actual shipping call.
What can I do to fix the issue? 🚑
- As a first thing, verify here that the country you're shipping to supports ETD Documentation.
- If it's not the case, check whether the same Document ID has been already used for other shipments.