Let's see how you can connect DHL Parcel to ShippyPro in just few steps. πŸ”

To connect DHL Parcel ask your DHL Parcel Sales Person the DHL Parcel Portal Data requested in Carriers > Connection > Click on DHL Parcel Logo.

Include your Return Account number to create Return Labels and also Bank Data to create COD shipments (you only need to do that in case you're interested in using these features).

πŸ“Œ Note: In order to ship orders to a Packstation with DHL Express, you need to set the address as follows:

Street Line 1: " Packstation " + number
Street Line 2: Postnummer

πŸ“Œ DHL Parcel doesn't support Address 2, therefore civic number needs to be added in Address 1 field.

To enable Tracking ask your DHL Person to activate Tracking API credentials.

Besides the Account Number, you'll also see some further options, let's take a look at them!

  • Label Type gives you the possibility you to choose the correct label format for your printer.
  • International Premium to enable premium service on international shipments.
  • Filial Routing Service: it stands for retail outlet, so if shipment's data are not comprehensible the parcel will be kept in stock.
  • Print Return Label: If you'd like to print your Return Labels, you'll need to tick this box, this will allow you to create inbound shipments.

If you want, you can also enter a Custom Label to recognize the connection among all the others.

As a general guideline, please keep in mind that the service linked to your shipment must match the Country of destination as indicated below:

Paket DE = DE > DE

Europaket = DE > EU

Paket International = DE > Extra UE

Here some tips to keep in mind:

πŸ“Œ In case you get the following error message:

"statusCode": 118,
"statusText": "Invalid GKP username and\/or password."

you can directly inform your DHL person about that, they'll show you how to change your DHL account access data.

πŸ“Œ Please note that you can connect your DHL Parcel Spain account as DHL Parcel NL.

πŸ“Œ Verify together with the Carrier whether your Account Number is authorized to ship to Germany or other European countries other than Germany.

Done! πŸŽ‰

πŸ” What's Next?

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