If you're facing some issues during Woocommerce connection, there's nothing to panic about! πŸ™Œ

Keep reading these simple tips and tricks to start shipping in nothing flat!

Check API Legacy πŸ”—

Verify that API Legacy has been enabled from WooCommerce > Settings > Advanced > Legacy API.

πŸ“Œ Please note that Legacy API option needs to be enabled by an Admin account, speaking of which...

Check if User have Read/Write Permissions ✏️

Verify that the account used for the connection is abilitated with Read/Write Permissions, otherwise you won't be able to correctly connect your Marketplace.

Check the Logs related to ShippyPro connection πŸ“„

For this operation you'll need to ask your technician to carry some checks on the log that concerned your attempts of connection, then he/she should be able to identify the issue.

Whitelist ShippyPro IP πŸ“

You may also need to whitelist our IP, contact us on our Live Chat πŸ’¬, our Support Team will provide it to you.

If you carefully followed the steps above you should be now good to go! 🎈

In case nothing of the above seems to work, ask your technician to get in touch with us at [email protected].

Did this answer your question?