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Why do I get "Hard validation error occured. Bitte geben Sie eine Postnummer an." message?
Why do I get "Hard validation error occured. Bitte geben Sie eine Postnummer an." message?
Updated over a week ago

In case you encounter this message or the message Hard validation error occured. Packstationsnummern liegen zwischen 101 und 999. Bitte setzen Sie sich mit dem Empfänger in Verbindung, um eine korrekte Nummer zu erfragen, it means that the Postnummer hasn't been included or it hasn't been included correctly.

In order to ship orders to a Packstation with DHL Parcel, you need to set the address as follows:

Street Line 1: " Packstation " + number
Street Line 2: Postnummer

Moreover, please make sure not to include the Company name inside the recipient address for the Postfiliale.

Done! 🎈

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