Connect your Carriers is usually a simple process, as you may have seen for the main Carriers.
However, some Delivery Services may need more than a few steps. Here's step by step what you need to connect your Carriers.
Let's see how! 🔍
Which Carrier? 🚚
These are all the Carriers that require a specific a setup. You can easily click on one Carrier to be redirected to the dedicated section.
- Fulfillment by Amazon (FBA)
- GLS Austria
- GLS DE
- GLS France
- GLS Spain
- Hong Kong Post
- InPost PL
- Lettre Suivie
- Lietuvos Pastas
- Mondial Relay
- Post AT
- Royal Mail
To connect FBC you need to get API activation from FBC/Cdiscount, then fill with the information requested the fields from Carriers > Connection > Click on FBC Logo.
To connect Fercam write us in Chat 💬your Fercam Contract Number so that we can request the Carrier FTP Credentials.
Fulfillment by Amazon
To correctly connect Fulfillment by Amazon include your Seller ID and MWS Authorization Code (Auth Token) from Carriers > Connection > Fulfillment by Amazon Logo.
Once you'll receive an order which is not from Amazon you'll be able to ship it through Amazon Carrier from Amazon Logistic.
For this reason all the SKUs need to be edited and the label not printed, in fact you need to send Amazon the info to ship that order, Amazon will do the rest.
💡Note: you need that the stock of the product is available inside your Amazon Store or the rate won't be shown.
To connect Geodis you need the requested info from Carriers > Connection > Geodis Logo to your Sales Person in Geodis.
If you can't figure how to do it try to take a look at the following example:
In order to enable Tracking you should also add Zoom Username and Password, usually username is an abbreviation, ask for it to your Geodis Sales person.
Once filled the fields and confirmed, you need to create a Test Label, so disable Test Mode from Carriers > Connection > Geodis > Edit and create it, then enable it again and proceed with the End of the Day from Shipping Labels > Select the order > Carriers > Geodis End of the day.
Then send the label generated directly to Geodis to let them enable Production settings and be ready to start shipping!
To connect GLS Austria contact your GLS Sales Person and request the activation of API Connection on your GLS Austria Account. Once received confirmation fill with the information requested the fields from Carriers > Connection > Click on GLS Logo.
To connect GLS Germany contact your GLS Sales Person and request the activation of API Connection on your GLS DE Account. Once received confirmation fill with the information requested the fields from Carriers > Connection > Click on GLS Logo.
To connect GLS France ask your GLS contact to assign you a Counter, then add it together with the other data requested from Carriers > Connection > Click on GLS France Logo.
GLS Germany or Austria
To connect GLS Germany or GLS Austria contact your GLS Sales Person and request the activation of API Connection on your GLS DE Account.
Then fill with the information requested the fields from Carriers > Connection > Click on GSO Logo.
In order to connect GLS Spain you should enter your UID Code: that's a 32 digits code which includes both letters and numbers, you need to ask for it to your Sales Contact in GLS Spain.
To connect GoExpress you can ask for FTP User and Password directly to GoExpress.
Then fill with the information requested the fields from Carriers > Connection > Click on GoExpress Logo.
To connect GSO you need to ask to your GSO Account Manager the API Credentials.
Once received them, fill with the information requested the fields from Carriers > Connection > Click on GSO Logo.
Hong Kong Post
To connect Hong Kong Post it's required an Annual Plan Subscription or, alternatively, a Setup Fee.
If you're interested, contact us on our Live Chat 💬 and we'll send you the offer for Setup Fee, otherwise you can subscribe the Annual Plan here.
To connect InPost PL you need to ask for your InPost PL Sales Person the API credentials to your InPost PL Account Manager and then add them in Carriers > Connection by clicking on InPost PL logo.
To connect KTO, contact your KTO Sales Person and request the activation of API Connection on your KTO Account. Once received confirmation fill with the information requested the fields from Carriers > Connection > Click on KTO Logo.
To connect your Lettre Suivie (Groupe La Poste) account to ShippyPro you need to ask your Lettre Suivie Account Manager the information requested in Carriers > Connection > Lettre Suivie Logo.
Then you can include them from Carriers > Connection by clicking on Lettre Suivie Logo.
Lettre Suivie ECOPLI is the only service which doesn't need a Tracking Range so you can add a value between 0 e 10000000 during the setup.
For Standard service you need to ask your Account Manager the Tracking Range that will be assigned to you.
At the moment you can integrate your La Poste account as Lettre Suivie.
You can connect Lietuvos Pastas to ShippyPro only if you have signed an agreement for API access, then we can connect the Carrier to the API. Contact Post.ln in order to allow access to API.
You can find information how to get the access to our API at this page.
To connect Mondial Relay you should ask your Mondial Relay contact to activate API on your Credentials and then add your Username, Password and Customer ID (Only for Dual Carrier API) to Carriers > Connection > Mondial Relay Logo.
Mondial Relay Collection Mode (Where shipments are picked-up) : CCC (from the Merchant), CDR (Single delivery man pick-up at home), CDS (Special home pick-up), REL (Point Relais® collection).
In order to connect MyHermes write us on Chat 💬your MyHermes credentials, we will provide for your connection.
To connect MRW to ShippyPro remember to include your SAGEC number in Username field from Carriers > Connection by clicking on MRW Logo.
To connect P2P you need to request Production Credentials to your P2P Sales Person, the use the Api Key Production for ShippyPro connection from da Carriers > Connection > Click on P2P Logo.
To connect Palletways you need to ask for your Palletways Sales Person the API credentials to your InPost PL Account Manager and then add them in Carriers > Connection by clicking on Palletways logo.
To connect ParcelForce you need to request Express Link API test credentials to your ParcelForce person.
Then, print and forward a picture of the label directly to the Carrier in order to receive Production Credentials and be ready to start shipping!
📌Remember to disable the Test Mode in order to start shipping with Production Credentials.
To connect Post AT, contact your Post AT Sales Person and request the activation of API Connection on your Post AT Account. Once received confirmation fill with the information requested the fields from Carriers > Connection > Click on Post AT Logo.
To connect Royal Mail to ShippyPro you should ask your Royal Mail Account Manager to supply you with Account Number, Posting Location and OBA email that afterwards you'll need to send us via chat. 💬
Remember to also inform us about the name of the specific service (or services) you'd like to connect.
Once received activation confirmation you need to fill the API security tab on Intersoft website.
Then we'll need to generate Username and Password to include inside Carriers configuration that we'll communicate you.
📌Note: close API must have 250 Orders ID maximum for each call, both for manual and API.
If you didn't find your carrier, try to take a look at the following guides:
📌Note: once made the shipment you'll ne to make the Manifest, here how to do it step by step.