As you may know with ShippyPro you can decide to add a Feedback to your Tracking Emails to evaluate ShippyPro, Carrier and Product/Company.
ShippyPro also gives you the possibility to add a Personalized Domain on emails so that you'll be able to consult your Feedback directly from there, as well as include a Widget directly on your website to show customers your feedback.
The steps to follow for both set ups are actually super simple and quick! ✨
Let's see how. 🔎
Configure Custom Domain
First, create with your technician the CNAME Record you'd like to assign to ShippyPro on your DNS area of your domain, don't worry, she/he will know what we are talking about and it will take just few minutes! 🙌
Then set the Domain from Track and Trace > My Feedback by clicking on Configure Custom Domain.
g.e. add yoursite.feedback.shippypro.com
📌You can only add alphabetical characters, numbers are not a valid input.
Then Feedback from Email Notification will be displayed on your Custom Domain! You'll be able to consult it for yourself or let your customers take a look at it. 🔎
To set which notifications send take a look at Track&Trace > Email Conditions.
Once set up everything your Feedback can be managed from CNAME Record Page on your website.
Feedback will be automatically uploaded from your eBay, if you have one eBay account.
Embed Feedback Widget
Add ShippyPro Feedback Widget couldn't be easier! ✨
Click on Embed Feedback Widget from Track and Trace > My Feedback, you'll be automatically addressed to a page with a line of code to copy and paste wherever you want in your Website Body.
Once embed, the Widget should look like this:
Clicking on the Widget, it will open up a page with "feedback.yourwebsite.xx" address where all your Feedback received will be shown.
Feedback are so displayed on your Website so that your customers can see how good you're doing! 🚀
📌 Please note that Carriers' logos cannot be removed from the widget
Interested in trying this feature? Create a profile here!
Test our main tools: the first 30 shipments are completely free! ✨