In case you activated FlexDelivery Service service with GLS, it's important that everything is set up correctly on ShippyPro.
Let's see how! 🔎
Enable Email Notification. ✉️
It goes without saying, if you'd like to send emails to your customers you need to have this feature enabled. Go to Carriers > Connection > GLS > Edit and verify that you checked the option Invia notifiche email al destinatario:
Mail field. 📝
For the emails to be sent it's also necessary that the dedicated field of the order is filled.
Keep in mind that in case the customer disabled Email Notification the address field won't be filled automatically.
💡Note: for Amazon's customers email address is only taken under customer's request.
💬 Write us on our Live Chat to help you activate Amazon's Email Notification!
How can I use GLS Flex Delivery Service for my shipments? 🚚
From Label Creator > To Ship, click on the blue button Create Shipments.
Fill in the recipient info and parcel dimensions and click on Next Step.
While comparing your Carrier's Rates, you can add Carrier Options by clicking on ➕ Carrier options. Scroll down inside the pop up top view all carrier options.
Select ECOM and click on Choose.