Once a year, you need to renew eBay Token from Connections > Marketplaces.
Orders received after the token has expired, won't be automatically imported into ShippyPro, not even after the Token Renewal.
💡 With eBay Importer, you can force the import of those orders and see if there are orders that you still need to process.
- In order to do so, click on Admin > eBay Importer and select the eBay store you'd like to verify.
- Select the day(s) during which the Token has been expired and click on Load.
- You'll then find the orders that weren't imported into ShippyPro. Click on Import on the right side of the page to import them in To Ship: