Once a year, you need to renew eBay Token from Connections > Marketplaces

Orders received after the token has expired, won't be automatically imported into ShippyPro, not even after the Token Renewal. 

💡 With eBay Importer, you can force the import of those orders and see if there are orders that you still need to process. 

  • In order to do so, click on Admin > eBay Importer and select the eBay store you'd like to verify. 

  • Select the day(s) during which the Token has been expired and click on Load. 

  • You'll then find the orders that weren't imported into ShippyPro. Click on Import on the right side of the page to import them in To Ship

Done! 🎉 


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