Once a year, you need to renew eBay Token from Connections > Marketplaces.
Orders received after the token has expired, won't be automatically imported into ShippyPro, not even after the Token Renewal.
💡 With eBay Importer, you can force the import of those orders and see if there are orders that you still need to process.
In order to do so, click on Admin > eBay Importer and select the eBay store you'd like to verify.
Select the day(s) during which the Token has been expired and click on Load.
You'll then find the orders that weren't imported into ShippyPro. Click on Import on the right side of the page to import them in To Ship:
Done! 🎉