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The connection with Amazon failed. Why can't I connect it?
The connection with Amazon failed. Why can't I connect it?
Updated over a week ago

Something went wrong during the connection with Amazon? 

First of all, don't panic!

Here are some tips that will help you solve your issue:

📌 Step 1: Check your Amazon Seller Central Credentials

Have you checked your Amazon Credentials? Remember that you need to paste only your Seller ID and MWS Auth Token into ShippyPro. 

Be sure you don't get confused: Marketplace ID is not required.

📌 Step 2: Have you authorized ShippyPro as a Developer?

Remember that you need to authorize ShippyPro as a developer and create an apposite MWS Auth Token with these credentials:

Developer Name: ShippyPro
Developer ID: 9664-0134-0729

In case you missed this step or you think this might be the cause, read and follow carefully the guide again here:


Still having some trouble connecting Amazon?

If you need a hand, we're here to help. 👋  

Contact us either via chat or form request from your Support Panel by clicking on the black HELP button in the lower right corner of your account.

Done! 🎉

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