In the page Track and Trace > Overview, you can see your shipments in the last 60 days.

The shipments delivered will be shown for 7 days, for older shipments you can check the status from the Shipping Labels.

From the chart, you have statistics about shipments in the last 60 days for each condition.

With the filters you can choose how to see your shipment, please note that if you click on the filter you deselect it. It is possible to see the shipments filtered by status, by carriers and by Marketplace.

WARNING: If you click on a filter, the option will be deselected.

You can also filter your shipments by the day of label creation, clicking on Filter by departure date. Select from which day you want to begin, then Intervall to the last day.

You can also filter by late shipments, it will show up only shipments not delivered yet, respect to the expected date of delivery defined in your carriers settings.

It is possible to hide the order, clicking on the “x” or to add a note clicking on the post-it logo.

The note will be visible under the status, written in red.

It is possible to send a predefined email to update the client about his order.

If you click on Download Excel, you can set a maximum of 360 days, filter by status.

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