It is possible to create a return label, creating a manual shipment, from the page To Ship



After clicking on Create a Manual Shipment, you should search for the order to be returned; it is possible to search it by ID order, customer's surname or name.



After finding the order and its data, you should click on the blue arrow that appears next to the customer data, that will turn into yellow.



So, the recipient will be inverted into sender. Click on Next Step to continue the creation of the return label.

Write the Description and the Value, if the shipment is international.

The weight and size of the shipment will be filled automatically.

Click on Next Step and will appear the screen with the selection of carriers.
Click on Choose and then Send.
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