In this article you will learn how to connect this Carrier to ShippyPro so that you can benefit of its shipments services.
Summary:
1. Before you start
Before you start ensure to have all the account credentials on hand in order to start connecting this new carrier. What you need is: Account Number, Return Account Number (if included in your offer), Client ID and Client Secret.
2. Connection steps
Please follow these steps:
Navigate to Carriers and click on DHL eCommerce UK Logo (simply type "DHL eCommerce UK" on the search bar to spot it in one sec)
Enter your Account Number, Return Account Number (if included in your offer), Client ID and Client Secret.
Be sure that you avoid inserting spaces when you copy and paste, otherwise you will see the error "Invalid Credentials"
Pick your label type and your product code. Remember to ask your DHL Account Manager which are your active product codes. If you'd like to add multiple services, you'll need to create a new connection for each one.
3. Additional Options
Enable Return Label in the box
If you’d like to print shipping and return labels together while you ship your orders (return label in the box), add your Return Account Number inside the DHL Account Number field and your Account Number in the DHL Return Account Number field. Then tick Enable Return Label in the box option at the bottom and confirm. Please note that the label format will be the one you chose for outbound shipments since it cannot be changed for return labels.
📌 If you’d like to make Returns separately from the main shipment, you need to create a new MyDHL connection. This time, insert your Return Account Number in the Account Number field and your Account Number in the DHL Return Account Number field. So basically, the exact opposite of the first set-up. Do NOT tick the Enable Return Label in the box option. Finally you can create your manual shipment for the Return: click here to learn how.
Generate invoice with DHL format
This option will allow you to automatically generate your invoices for international shipments. You can choose among proforma and commercial invoice.
By selecting this option the invoice will be generated together with the shipping label!
Test Mode
Enable the Test Mode if you'd like to make some test shipments. Please keep in mind that this option should be flagged only if you have test credentials, not production credentials!