All Collections
Errors
Shipping Labels
Why do I see my Shopify items imported twice?
Why do I see my Shopify items imported twice?
Updated over a week ago

It may have happened to you to see your Shopify articles displayed twice inside your ShippyPro account.

Indeed, when there are more items with the same SKU, usually the Marketplace transmit that product and indicates its quantities like so:


SKUABC - Quantity 2 (example)

If there are more items with the same SKU but they differ for some characteristics (eg. size, color etc.) they'll be transmitted like so:


SKUABC - Quantity 1
SKUABC - Quantity 1

We'll then only take one item as we check that there are no double SKUs.

💡 In this case you can enable Import only paid orders option inside your Marketplace menu so to avoid the issue:

Done! 🎈

Did this answer your question?